Guest Room Attendant

Guest Room AttendantThe Guest Room Attendant will be responsible for the overall room cleanliness as well as replenishment of mini bar amenities to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development.What You Have:Highschool diploma or equivalentPrevious hospitality experiencePrior experience in a cleaning positionExcellent communication skills, both verbal and writtenStrong customer service skillsAbility to use technology, e.g., computers, tablets, iPadsOrganizational skillsProven experience in working quickly and efficientlyAbility to take initiative and handle assignments with limited supervisionA sense of ownership in everything that you doWhat You'll Do:Clean and sanitize assigned hotel rooms to include: dusting, vacuuming, changing bed linens, cleaning windows, mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirementsReplenish amenities within guest rooms, including toiletries and minibarReport any technology, maintenance, or room ware issues to Housekeeping ManagerInteract with all hotel guests in a professional manner; assist as needed and share hotel knowledgeAssist guests with any special requests, including amenities or any room ware needsMaintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked dailyPerform turndown service as requested by guestReport any suspicious activity, unusual items, or irregular behaviorReview daily board and refresh stay over roomsOther necessary duties as reasonably assignedPhysical Demand:Ability to sit or stand for extended periods of timeAbility to bendAbility to lift, pull 50 lbsAbility to communicate clearlyAbility to work long hours as neededMental Demands:Make sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the property, the resort, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Mainsail Hotels