Operations Assistant - 2HOG-OPA2HOG

Operations Assistant

Are you curious about how technology, data, and artificial intelligence can improve healthcare? Join Heritage Operations Group as an Operations Assistant and gain hands-on experience supporting operational initiatives that impact skilled nursing and senior living communities across Illinois. This unique part-time opportunity allows you to work directly with operational leaders while developing practical skills in AI-enabled workflows, process improvement, data analysis, auditing, and business operations. Best of all, the schedule is flexible, designed to accommodate other professional, educational, or personal commitments.

Position Summary

The Operations Assistant supports healthcare operations by assisting with the development, testing, implementation, and administration of artificial intelligence (AI) workflows, technology-assisted audit tools, and operational support resources. Working closely with operational leadership and cross-functional teams, this role contributes to projects that improve efficiency, consistency, compliance, and decision-making across the organization.

What You'll Do

• Assist with the development, testing, and validation of AI-driven workflows and tools.
• Review and analyze technology-assisted audit results and operational reports.
• Support process improvement initiatives focused on efficiency and compliance.
• Support organizational initiatives involving automation, reporting, and technology adoption.

What We're Looking For

• Strong attention to detail and organizational skills.
• Ability to learn new software and systems quickly.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, including Excel and Word.
• Experience with data analysis, reporting, AI tools, or process improvement is a plus but not required.

What You'll Gain

• Real-world experience working on projects that directly impact healthcare operations.
• Exposure to artificial intelligence applications in a professional setting.
• Hands-on experience with data analysis, workflow automation, and operational auditing.
• Mentorship and collaboration with senior operational leadership.

Schedule & Location

• Part-time, hourly position based at the Heritage Operations Group corporate office.
• Approximately 12 hours per week (flexible schedule)
• Additional hours may be available during summer months, with opportunities to work up to 30 hours per week based on organizational needs and project demands.
• In-person position at our Bloomington, IL corporate office.

Benefits

• Competitive Compensation
• DailyPay
• Paid Time Off
• Paid holidays
• Health Insurance for full-time employees
• Dental Insurance for full-time employees
• Vision Insurance for full-time employees
• Employer-Paid Life Insurance for full-time employees
• Employee Assistance Program
• Voluntary Benefit Plans offered to full- and part-time employees
• Retirement plan
• Wellness Program
• Free continuing education through our Learning Management System
• Great team to work alongside!
• *Further benefit details listed on total rewards guide