Host/Hostess

Host/Hostess Position at Colleton River Club

An exciting opportunity is waiting for you! Are you a natural at making people feel welcome and valued? Do you thrive in a dynamic, fast-paced environment where your organizational skills and cheerful demeanor shine? Do you have a passion for providing exceptional service and want to work in an upscale environment? Would you enjoy working in the most beautiful place in the Lowcountry? Are you energetic, reliable, and a responsible team player?

Join our team at Colleton River Club! We are currently seeking a talented and dedicated individual to join our team, as a Host or Hostess. This position is our first person to meet and greet our members and guests.

The Host/Hostess is responsible for greeting arriving members and their guests, welcoming them into the establishment and escorting them to the proper seating. This individual is the first impression of a member's experience at Colleton River Club.

Why work with us?

Team Spirit: Join a close-knit team that values collaboration, mutual respect, and support. We foster a positive work environment where everyone's contributions are celebrated.

Recognition and Rewards: Your dedication and hard work won't go unnoticed. We take pride in recognizing and rewarding excellence, whether through performance bonuses, accolades, or advancement opportunities.

Employee Dining: As an employee, you'll have access to a free employee meal each shift.

A day in the life of a Host or Hostess at Colleton River Club:

Position Responsibilities:

• Responsible for providing exceptional service & hospitality to Members and guests.
• Provide a warm welcome and facilitate member seating after they arrive.
• Monitor the open dining sections of the establishment for empty and cleaned tables.
• Estimate and communicate wait times for members. Monitoring the guest waiting list and ensuring that the needs of the guests are met while they are waiting.
• Responsible for answering the telephone, booking reservations, and moving tables together to accommodate large parties.
• May take a member's initial drink order. Depending on volume, Hostess may need to fill the drink order or pass the order along to the responsible Server.
• Maintain an accurate dining room occupancy chart.
• Supports the F&B Team to ensure quality service.
• Reports concerns to F&B Manager to ensure appropriate resolution.
• Maintain an orderly and organized work area.
• Adhere to established rules and regulations of the Club, while working scheduled shifts.
• Other duties as assigned.

Typical Schedule:

• Wednesday - Sunday
• Wednesday - Saturday, 3:30 PM-10:00 PM and Sunday, 9:00 AM - 5:00 PM
• Full-time
• Must have Sunday AM availability (9:00 AM - 5:00 PM)

Atmosphere:

• Fine Dining Restaurant/Bar
• High volume
• High demand
• Stand for the entire shift and walk for long periods of time without rest or sitting down
• Push, lift, carry, and transfer up to 50 pounds
• Reaching
• Bending and stooping

Benefits:

• Medical, dental, and vision insurance
• Life Insurance
• Short-term and long-term disability insurance
• Supplemental Insurance Including: Critical Illness, Accident, and Hospital Indemnity
• Flexible Spending Account
• 401(K) with matching up to 4%

In addition to the benefits listed above, Colleton River Club offers other Perks and Features that support your career and well-being and make it an excellent place to work.

• Rich Employee Anniversary Reward Program ($100 per year of service, every year)
• Employee Referral Program ($1,500 per year per referral)
• Company Shared Cost of Employee medical, dental and vision Plans
• Employee Discount in the Golf Shop
• 6 Paid Holidays Including an Additional Floating Holiday of Your Choosing
• Limited golf privileges

Requirements:

• High School Diploma or equivalent preferred
• 1-2 years' experience preferred in an upscale dining venue, preferably in a private club.
• Professional demeanor
• Excellent customer service skills.
• Excellent written and verbal communication skills required
• Able to follow instructions.
• Possess an outstanding attitude and team-centered outlook.

If you're ready to put your amazing creative, hosting, and customer service skills to work by offering our members and guests the greatest positive experience ever, we can't wait to meet you!

Colleton River Club is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics required by law.