Manager, Learning Services

Posting Description MANAGER, LEARNING SERVICES, Human Resources, manages the Learning Services Team, which provides maintenance, development, and operational support for the Institute-wide Learning Management System (LMS); supports professional, compliance, and workforce training, not academic course delivery or academic learning technologies; advises institute training providers on learning strategy and implementation, including high-volume compliance and regulatory training; supervises, coaches, and provides backup for a staff of 2–4 employees with specialized responsibilities; fosters a team culture of expertise, responsiveness, and exceptional customer service; partners with functional, technical, and project stakeholders to ensure that the LMS integrates effectively with related identity-management, data-platform, and vendor systems; leads and contributes to the implementation of the Oracle LMS as part of MIT’s multi-year ERP transformation, including requirements gathering, business process design, configuration decisions, data conversion, testing, training, change management, go-live readiness, and post-implementation support; and assesses post-go-live opportunities for strategic improvements, expanded functionality, and enhancements. Job Requirements REQUIRED: Bachelor’s degree; a minimum of five years of related experience; and supervisory experience. PREFERRED: Master’s degree; experience with Learning Management Systems (LMS) in a complex environment; experience with Oracle LMS; MIT Experience; leadership capability to drive training compliance achievement Institute-wide; excellent communications skills and a commitment to exceptional customer service; exceptional analytical skills, with an emphasis on training data management and oversight; Cognos experience; ability to design and manage both detailed and high-level processes; ability to research and resolve technical and process problems quickly and accurately; capacity to learn software applications quickly; and ability to work collaboratively.10/30/2026 Job Number: 26207 Functional Area: Human Resources Department: HR/Payroll School Area: VP for Finance Pay Range Minimum: $104,400 Pay Range Maximum: $150,000 Employment Type: Full-Time Employment Category: Exempt Visa Sponsorship Available: No Schedule: Pay Grade: 10