Product Support Specialist (Fully Remote)
ArcHouse
Provide fast, clear, and careful support to clinicians and care teams relying on ArcHouse. Resolve issues across Pylon, email, chat, phone, and Slack using APIs, SQL, and logs. What we're looking for: 2+ years in B2B technical or customer support, ideally SaaS. Hands-on API and SQL investigation skills with HIPAA experience. Competitive salary, equity, health/dental/vision, and unlimited PTO. Fully remote with setup stipend, team events, and off-sites. ArcHouse ArcHouse is on a mission to modernize and transform the way hospice, palliative, and care-at-home providers operate their business and care for patients. Founded in 2023, they are building a platform that enables true efficiency for healthcare providers, with a remote-first culture. #J-18808-Ljbffr
Vacancy posted 2 days ago
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