Desktop Support Specialist - Bellevue

Desktop Support Specialist Location: Bellevue, WA. This role provides hands‑on learning, professional growth, and exposure to enterprise‑level IT technologies. You will work closely with an experienced IT leadership team to support end‑users across our organization. What You’ll Do Provide desktop and end‑user support for Microsoft Windows environments Troubleshoot and resolve hardware, software, and network connectivity issues Install, configure, and maintain desktop computers, laptops, peripherals, and applications Support Microsoft Office and other business applications Respond to and track support requests in a timely and professional manner Document technical issues, resolutions, and support procedures Maintain organized inventory and asset tracking for IT equipment Collaborate with IT staff to support infrastructure and operational initiatives Required Qualifications Minimum 1–2 years of experience supporting a Microsoft Windows work environment Strong troubleshooting and problem‑solving skills Excellent organizational and time‑management abilities Professional communication and customer‑service skills Ability to prioritize tasks and work independently in a fast‑paced environment Experience supporting desktop hardware and software applications Ability to travel to other offices in the Puget Sound Region about 25% of the time Preferred Qualifications Previous Help Desk or Service Desk experience Experience with Active Directory, Microsoft 365, or endpoint management tools Familiarity with ticketing systems and IT documentation practices Technical certifications (CompTIA A+, Microsoft certifications, etc.) Benefits Comprehensive health coverage: Medical, Dental, Vision, Disability, and Life Insurance Health Savings Account and Lifestyle Spending Account with employer contributions Professional development support for continuing education and training Paid Time Off and Holiday Pay Flexible 9/80 schedule—every other Friday off 401(k) plan with employer match Holistic Wellbeing Program focused on physical, emotional, financial, career, and community health Mentorship and career‑advancement pathways Potential salary range: $30.00/hour – $45.00/hour (actual pay based on experience and location) Potential office locations include: Bellevue, WA. #J-18808-Ljbffr David Evans and Associates, Inc.