Service Coordinator/Lead CNA

Benefits: Medical, Dental, + Vision Insurance Weekly Pay Bonus Potential Paid Sick Time Paid Time Off (PTO) Competitive salary Schedule / Expected Work Hours: Monday through Friday, 9:00a - 5:00p. The position may also require participation in admin on-call rotation. Job Summary Responsible for the overall scheduling of field staff positions for the Agency. Additionally, the service coordinator supports general office functions. Reports to: Administrator Provides Supervision to: NA – No supervision responsibilities Responsibilities Manage scheduling for client services and participate in after-hours on-call rotation. Verify and reconcile shifts for billing and payroll in the absence of a Payroll & Billing Specialist. Communicate effectively with the interdisciplinary team and participate in Agency meetings. Maintain confidentiality in all job aspects. Perform other duties as assigned. Qualifications High school graduate required. College degree or health administration experience preferred. Computer literate in functions of data entry and basic word processing. Demonstrated strong verbal, written, and interpersonal communication skills. Demonstrated focus on customer service. Knowledge of medical terminology and/or general medical background desirable. Accurate and detail-oriented approach to projects. Company Overview First Day Homecare® is a leading homecare provider with locations across the US specializing in pediatric Private Duty Nursing services and other home and community-based services. As the first and only franchise in the US to specialize in pediatric Private Duty Nursing, we are driven by our commitment to make a positive impact on the lives of those we serve. Our services vary from location to location but may include Personal Care Services, Private Duty Nursing, and ABA (Autism) Therapy. Join our team and be a part of a mission to bring specialized, family-centered care to children and others in need. With First Day Homecare®, today is the First Day of better days™. Company Purpose/Mission First Day Homecare® strives to improve the lives of its clients by providing comprehensive care, oversight, and collaboration to children and adults who are either aging in place, medically complex, or living with chronic conditions. Company Values Standards of Care: Our policies and procedures will follow industry standards and evidence-based practice, ensuring the best possible outcomes for our clients. Collaboration: We will work closely with family members, physicians, other healthcare providers, or anybody else in the client-defined circle of care. Over-communication: We will do our best to ensure our clients have all the information they need when they need it. People First: We will prioritize people over profits, ensuring that their well-being, growth, and satisfaction are at the heart of every decision we make. Transparency: We strive to open and honest in all interactions, especially in times when our service has fallen short. #J-18808-Ljbffr First Day Homecare