Drop Ship Coordinator
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Overview At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis. Position Summary The Drop Ship Coordinator will play a crucial role in the growth of eCommerce business as we look to expand our offering. The ideal candidate is highly organized, has excellent communication skills, and is capable of managing multiple tasks in a fast-paced environment. If you are passionate about golf, have a keen eye for detail, and thrive in a collaborative team environment, we want to hear from you! Duties and Responsibilities Order Processing: Efficiently monitor and manage drop ship orders to ensure timely fulfillment. Communicate with suppliers to confirm product availability, shipping details, and lead times. Inventory Management: Monitor and track inventory levels for drop ship products. Collaborate with suppliers to address any discrepancies or issues with stock levels. Communication and Coordination: Act as a liaison among Merchandising, Digital, Business Technology, suppliers, and external drop ship partners. Coordinate the onboarding of new drop ship vendors and products, working with vendors and internal and external partners through launch, and provide clear and timely status updates. Product Management: Work closely with suppliers to ensure accurate product information, including images and copy. Manage the process of turning drop ship products online, ensuring they have the correct content. Data Entry and Reporting: Accurately input data related to drop ship orders into our systems. Generate and maintain regular reports on drop ship performance, vendor onboarding, key metrics, and business opportunities. Qualifications and Skills Required Prior experience in e-commerce, drop shipping, merchandising, or logistics is preferred. Strong organizational and multitasking skills. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite. Work Environment and Physical Requirements Monday – Friday onsite, based out of our Roswell, GA Store Support Center. Flexibility to work extended and varied hours as needed. Must be able to stand and/or sit for extended periods of time as the job is completed primarily at a desk each day. Variable desk heights are offered so alternatively sitting and/or standing at the desk is optional. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report. Company Information PGA TOUR Superstore is operated by Golf & Tennis Pro Shop, Inc., a subsidiary of AMB Sports and Entertainment. Our stores are located across the US with our Store Support Center and Customer Care Center located in Roswell, GA. Our shared ambition is to be the premier golf retailer in the world, focused on growing the game and inspiring people to play their best! Our Associates deliver world-class service to our customers with unparallelled golf experiences on our putting greens, Studios, and hitting bays all with state-of-the art technology delivering game-changing opportunities at every turn. With access to award-winning product knowledge training, Associates quickly build confidence and establish meaningful connections with everyone coming through our doors. Golf’s greatest brands are in our stores offering performance, style and value – with both new and pre‑owned clubs. Our amazing Services Associates can repair and regrip clubs and have customers heading out to the courses with the best advantage. Our Instructors are PGA pros and coach customers to reach their goals with equipment fitting exactly to their needs & playing styles informed by sport-leading Trackman technology. Every store features the very best in golf apparel for Men, Women, and Juniors and an unmatched collection of footwear options. For more information, visit: PGA TOUR Superstore #J-18808-Ljbffr Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
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