Financial Systems Specialist

We are looking for a Financial Systems Specialist to join our Global Financial Systems team in Chicago. This role is ideal for someone who enjoys owning platform reliability, supporting finance stakeholders, and leveraging AI to improve how financial systems are used across a global business.As the owner of our Coupa and Rossum platforms, you will keep these systems stable, scalable, and well-configured, while also supporting the wider finance systems landscape, including platforms such as NetSuite and Concur.The role is focused on 70% platform ownership and 30% platform support, but it will evolve over time as we automate support workflows and shift more focus toward enhancements and strategic system improvements.You will be the face of the Financial Systems team for many Procurement Operations, Finance, and business stakeholders, helping translate system-related issues into clear actions, keeping users informed, and ensuring our platforms remain stable, scalable, and well-supported.What you’ll doAs a Financial Systems Specialist, your key responsibilities include:Own the Coupa and Rossum platforms end-to-end, keeping them stable, scalable, and well-configured as core systems the global finance function relies on, while supporting adjacent platforms such as NetSuite and ConcurProvide L1/L2 support across the finance systems landscape, covering ticket triage, incident management, SLA tracking, and root cause analysisTake on open-ended platform problems, provide clarity, and implement appropriate solutions, simplifying and improving processes within your domain to lift team efficiencyAct as a trusted point of contact for finance stakeholders, translating system issues into clear actions and managing expectations through timely, accurate communicationIdentify repetitive support activities and automate them using documentation, process improvements, and AI-assisted toolingDevelop and maintain runbooks, knowledge base articles, and handover materials that reduce recurring issues and capture how Coupa and Rossum are configuredOwn and prioritize your support queue, following up promptly on tickets, escalations, and stakeholder requests, operating independently on most decisions and seeking guidance on more complex judgmentsArticulate the upstream and downstream implications of configuration and process changes across the finance systems landscape before they go liveSupport enhancements and workflow improvements, collaborating with a global team across regions and mentoring colleagues on Coupa and Rossum to keep platforms consistent, reliable, and scalableWhat you’ll getYou’ll join a culture of collaboration and excellence, surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, collectively tackling some of the toughest challenges in the financial markets.In addition, you’ll receive:The opportunity to work alongside best-in-class professionals from over 40 different countriesHighly competitive compensation package including performance-based bonus structure401(k) match up to 50%Comprehensive health, mental, dental, vision, disability, and life coverage25 paid vacation days alongside market holidaysExtensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sports leagues and moreWho you areYou bring 4 to 6 years of relevant experience in financial systems support, administration, or platform ownershipYou have hands-on mastery of Coupa, ideally as an administrator or platform owner, across configuration, approvals, integrations, and supplier or invoice workflowsYou have experience with Rossum or a comparable intelligent invoice capture platform, or the aptitude to take full ownership of it quicklyExposure to the wider finance systems landscape, such as NetSuite, Concur, or OneStream, is a plusYou have a strong interest in AI, automation, and process improvement to reduce manual work and improve support qualityYou take a proactive, ownership-driven approach to managing tickets, priorities, and escalations, operating independently on most decisions and knowing when to seek guidance on more complex onesYou have strong communication skills and can translate technical problems into business language for finance stakeholdersYou have solid documentation skills and can create clear runbooks, knowledge base articles, and support materialsYou act as a role model for Optiver’s values of excellence, continuous improvement, ownership, and collaborationYou are motivated to grow as the role evolves from support toward automation, improvement, and more strategic system workLegal authorization to work in the U.S. is required; we will not sponsor individuals for employment authorization for this job openingWho we areAt Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilizing the market no matter the conditions. With a focus on continuous improvement, we prioritize safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.Our differences are our edge. Optiver does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.Below is the expected base salary for this position. This is a good-faith estimate of the base pay scale for this position and offers will ultimately be determined based on experience, education, skill set, and performance in the interview process. This position will also be eligible for a discretionary bonus (if determined by Optiver) and Optiver’s benefits package with the benefits listed above. Base Salary Range$120,000—$150,000 USD