Patient Care Coordinator

Job DescriptionPatient Concierge Coordinator\nThe Godek Center for Personal Enhancement - Toms River & Wall Township, NJ\n\nAre you someone who naturally makes people feel welcomed, heard, and cared for?\n\nThe first conversation can make all the difference.\n\nAt The Godek Center for Personal Enhancement, we're looking for an exceptional communicator who enjoys building relationships and creating outstanding experiences from the very first interaction.\nAs our Patient Concierge Coordinator, you'll help prospective patients feel welcomed, informed, and confident as they begin exploring aesthetic care. Every conversation is an opportunity to build trust, answer questions, and create a seamless transition from initial inquiry to consultation.\nIf you thrive on connecting with people, have exceptional attention to detail, and enjoy being part of a collaborative, patient-centered team, we'd love to meet you.\n\nWhat You'll Do\n· Respond promptly to phone calls, website inquiries, emails, text messages, and online chats\n· Educate prospective patients about our providers, procedures, and services\n· Schedule consultations while optimizing provider schedules\n· Build relationships through thoughtful follow-up and ongoing communication\n· Maintain accurate documentation in our CRM and electronic medical record system\n· Support patient loyalty programs and encourage ongoing engagement\n· Partner with our Patient Care Coordinator and clinical team to ensure a seamless patient experience\n· Assist with front office responsibilities, patient flow, and special events as needed\n\nWhat We're Looking For\nWe're looking for someone who is:\n· Warm, confident, and naturally personable\n· An exceptional communicator, both verbally and in writing\n· Highly organized with outstanding attention to detail\n· Comfortable managing multiple priorities in a fast-paced environment\n· Tech-savvy and eager to learn new systems\n· Passionate about providing concierge-level customer service\n· Professional, positive, and dependable\nExperience in aesthetics, healthcare, hospitality, luxury retail, or high-end customer service is highly valued.\n\nWhy Join The Godek Center?\nAt The Godek Center, we believe every patient deserves an exceptional experience from their very first interaction. Our team is committed to professionalism, collaboration, continuous learning, and delivering outstanding results.\nYou'll join a respected practice where your contributions matter, your ideas are welcomed, and you'll have the opportunity to grow alongside an experienced and supportive team.\n\nBenefits\n· Competitive hourly compensation with incentive opportunities\n· Health insurance\n· Paid time off\n· 401(k)\n· Employee discounts on aesthetic services\n· Ongoing professional development and training\n· Monday through Friday schedule with occasional evening educational events\n\nIf you're looking for an opportunity to build meaningful relationships, make a difference in patients' lives, and become part of a team that truly values excellence, we'd love to hear from you.\nApply today and become part of The Godek Center team.