Sales Associate / Receptionist

Front Desk Associate

At Drybar, our philosophy is simple: focus on one thing and be the best at it. For us, that's blowouts. No cuts. No color. Just blowouts.

We're looking for a friendly, energetic, and customer-focused Front Desk Associate to be the first point of contact for our guests and help create the exceptional Drybar experience our clients know and love.

If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering outstanding service, we'd love to meet you!

What You'll Get

• Competitive pay with an easily achievable bonus opportunity
• Free monthly Drybar services
• Discounts on all retail products
• Ongoing training and development
• An energetic, team-oriented environment
• The opportunity to be part of a fun and beauty-focused brand

What You'll Do

As a Front Desk Associate, you'll help keep the salon running smoothly while ensuring every guest feels welcomed and taken care of. You'll:

• Create a warm, welcoming experience for every client from the moment they arrive
• Manage appointments, check-ins, check-outs, and transactions
• Operate the point-of-sale system accurately and efficiently
• Answer questions and help clients with their needs
• Resolve issues using sound judgment, available resources, and strong problem-solving skills
• Support retail sales and help clients discover products that complement their Drybar experience
• Multitask effectively while maintaining a high level of service
• Maintain a professional, positive demeanoreven during busy periods
• Work collaboratively with the salon team to deliver an exceptional guest experience

What We're Looking For

You're someone who is naturally friendly, organized, solutions-oriented, and passionate about customer service. You bring energy to the front desk and enjoy making people feel welcome.

Qualifications

• Open availability is required
• 1+ year of experience in a fast-paced, customer-service-focused environment, such as:
• Sales Associate
• Retail Sales Associate
• Customer Service Representative
• Store Associate
• Salon Associate
• Or a similar customer-facing role
• Previous point-of-sale (POS) system experience strongly preferred
• Previous salon or spa experience is a plus, but not required
• High school diploma or equivalent
• Ability to work comfortably and effectively at a sustained, fast pace
• Strong problem-solving and troubleshooting skills
• A proven track record of delivering exceptional customer service
• Ability to multitask with ease and stay organized in a busy environment
• Comfortable standing and/or walking for the duration of 68 hour shifts
• Technical ability and confidence using point-of-sale systems and other front desk technology
• Strong judgment and resourcefulness when resolving client or front desk issues
• Ability to remain professional, positive, and composed under pressure

Ready to Join Us?

If you're passionate about people, love creating great experiences, and want to be part of a brand that's all about making clients feel their best, we'd love to hear from you!

Drybar follows all applicable federal, state, and local laws regarding background checks.