Warehouse Manager

Warehouse Manager

Looking for a driven, organized leader to own inventory, improve systems, grow parts performance, and lead a high-accountability team.

DSL Northwest Inc. is seeking a highly organized and motivated Warehouse Manager to oversee our parts department and ensure efficient operations. This role owns department KPIs, parts sales, and full inventory management — including warehouse stock, technician truck inventory and replenishment, inventory turns, and inbound/outbound LTL and FTL freight — while training and developing parts staff to maintain high standards of performance and productivity.

Key Responsibilities

1. Parts Department KPIs

• Monitor key performance indicators (KPIs) for the parts department to ensure targets are met, including inventory accuracy, inventory turns, fill rate, and shipping on-time performance.

• Analyze performance data and implement strategies to improve efficiency and productivity.

• Regularly report on KPI achievements and areas for improvement to the Director of Operations.

2. Parts Sales

• Develop and implement effective sales strategies to drive parts sales and reduce zero-sales / dead stock.

• Maintain strong relationships with customers to ensure repeat business and customer satisfaction.

• Collaborate with the sales and service teams to identify new sales opportunities and market trends.

3. Parts Inventory Management

• Oversee the management of parts inventory in both the warehouse and technician trucks.

• Own the truck stock program across the fleet: standard stock lists, replenishment cadence, and van-to-warehouse reconciliation to support first-time-fix rates.

• Ensure accurate tracking of inventory levels and timely replenishment of stock across all warehouse locations, including reorder points and transfer suggestions between branches.

• Implement inventory control procedures to minimize losses, drive inventory turns toward company targets, and optimize stock levels.

4. Inventory Analyst

• Analyze inventory data to identify trends, calculate inventory turns, and forecast demand.

• Use data analysis to make informed decisions about stock levels and ordering.

• Prepare regular reports on inventory status, turns performance, and recommendations for improvement.

5. Warehouse Operations

• Manage all aspects of warehouse operations, including receiving, storing, and distributing parts.

• Coordinate and manage inbound LTL and FTL shipments from vendors and manufacturers, including scheduling, receiving, and discrepancy resolution.

• Coordinate and manage outbound LTL and FTL shipments between DSL-NW branches and to customers, ensuring accurate documentation and on-time delivery.

• Manage carrier relationships and freight costs; identify opportunities to consolidate shipments and reduce freight spend.

• Maintain a clean, organized, and safe warehouse environment across all locations.

• Ensure compliance with health and safety regulations.

6. Stock Inventory Ordering

• Coordinate and manage the ordering of stock inventory to ensure availability.

• Work with suppliers to negotiate terms and ensure timely delivery of parts.

• Monitor stock levels and adjust orders to prevent shortages or overstocking.

7. Parts Staff Training

• Train and develop parts staff to enhance their skills, knowledge, and performance.

• Foster a collaborative and productive work environment through effective team management.

• Conduct regular training sessions and performance evaluations.

Qualifications

• Proven experience in warehouse management or a similar role.

• Strong knowledge of inventory management, inventory turns, and sales strategies.

• Experience coordinating LTL/FTL freight with carriers and 3PLs.

• Excellent organizational and leadership skills.

• Ability to analyze data and make informed decisions.

• Effective communication and interpersonal skills.

• Proficiency in inventory management software (Microsoft Business Central experience a plus) and Microsoft Office Suite.

Benefits

• Competitive salary

• Health and dental insurance

• Paid time off

• Opportunities for professional development