Intake Specialist - Personal Injury

Overview Intake Specialist – Emery Law Office (Personal Injury Law) Do you have a passion for helping others? Are you naturally empathetic, an excellent listener, and able to guide people through some of the most difficult times in their lives? Emery Law Office, a respected personal injury law firm helping clients who have been injured, is looking for a caring and convincing Intake Specialist to join our team. This role is often the very first point of contact for new clients—and your ability to listen, reassure, and gather important details will set the tone for their entire experience with us. You’ll be the voice of our firm’s mission to help people recover, rebuild, and return to a happy, productive life. This is an IN-PERSON position and requires daily reliable and insured transportation for traveling within Louisville to meet with potential clients (mileage will be reimbursed). Responsibilities Serve as the first point of contact for new clients and gather important details to begin their case Listen, reassure, and guide clients through challenging circumstances to set a positive tone for their experience Communicate the firm’s mission to help clients recover, rebuild, and return to a productive life Requirements Empathetic, attentive, and able to effectively listen and communicate with clients Ability to guide people through difficult times with professionalism and care This is an IN-PERSON position and requires daily reliable and insured transportation for traveling within Louisville to meet with potential clients (mileage will be reimbursed) Compensation $17 hourly Benefits Health and dental insurance SIMPLE IRA retirement plan with company match (vests immediately) Two weeks PTO plus paid holidays Unlimited unpaid time off (as long as KPIs are met) Weekly pay Access to on-site and off-site training opportunities to develop new skills #J-18808-Ljbffr CEO ally, Inc.