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Data Center Technician - Mccarran, NV`

National Guard Employment Network

Data Center Hardware Remediation Technician

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. This role is "On-Site" at the location detailed in the job post.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Purpose Statement: The Data Center Hardware Remediation Technician is responsible for basic hardware troubleshooting of server hardware and configuration. This role will work out of a ticket queue and resolve server issues by priority.

Key Duties and Responsibilities:

  • Perform physical hardware remediation (Break/Fix)
  • Provide hardware upgrade support
  • Confirm hardware issues are fixed after on-site fixes are completed
  • Perform onsite configuration of server remote management interface (iLo/BMC/Drac) as required.
  • Work out of a ticket queue where you'll be working tickets based on priority to resolve logical and physical server issues.
  • Responsibilities may require working evenings and weekends, sometimes with little advanced notice (minimal)
  • May be required for on-call after hours.
  • Effectively utilizes the ticket management system.
  • This is not a remote support position but requires reporting to a data center location.
Vacancy posted 2 days ago
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