Learning Lead/Sr. Instructional Designer

Job Level : W2T Consultant Job Location : Hybrid, Onsite in Cincinnati, OH Travel Expectations : 0% Job Classification : Temporary (W2T) Job Overview Centric Consulting seeks a Learning Lead/Sr. Instructional Designer to lead the design, development, and delivery of a high‑impact training program supporting the rollout and adoption of a critical enterprise pricing application. The role combines instructional design with change management to transition the organization from spreadsheet‑based processes to a data‑driven culture. Key Responsibilities Lead the end‑to‑end design, development, and delivery of training for a high‑value enterprise pricing application. Quickly build subject matter expertise in the application, associated business processes, and the needs of Business Development teams. Partner closely with business and functional leaders to assess current training needs and recommend effective learning strategies and modalities. Create engaging, high‑quality learning solutions that support both immediate application rollout and long‑term onboarding and sustainment needs. Deliver training sessions with professionalism, clarity, and a learner‑centric approach, serving as the primary trainer in place of business leaders who are not training specialists. Evaluate existing training materials and recorded sessions to identify what has worked, what needs improvement, and where the learner experience can be elevated. Develop a blended learning approach that may include instructor‑led training, e‑learning modules, video vignettes, knowledge‑check activities, job aids, and other performance support materials. Apply change management principles to improve adoption, reinforce new behaviors, and support the cultural shift required for successful implementation. Collaborate with internal stakeholders to help build a more robust, scalable training capability for the broader organization. Design content that is reusable, maintainable, and easy to refresh as the pricing application expands and evolves over time. Ensure training materials are practical, visually polished, and aligned to a high standard of quality and learner engagement. Gather feedback from learners and stakeholders to continuously improve training effectiveness and relevance. Preferred Qualifications Experience supporting rollouts of internally built or highly customized enterprise applications. Background in change management, user adoption, or organizational readiness. Experience building scalable L&D capabilities, frameworks, or operating models within an organization. Familiarity with onboarding program design and creating training content that can be sustained over time. Experience reviewing and improving existing training programs that were originally delivered by business stakeholders or subject matter experts. Ability to bring a strategic point of view on what "excellent" training should look like while balancing practicality, budget, and speed to execution. Who You Are 15+ years of experience in instructional design, learning experience design, training development, and/or training delivery. Proven ability to design and deliver learning solutions for complex systems, enterprise applications, or business process transformations. Strong expertise in adult learning principles, instructional design methodologies, and blended learning strategies. Demonstrated experience creating learning content across multiple modalities, including instructor‑led training, e‑learning, videos, job aids, and microlearning. Experience facilitating training for business users and stakeholder groups with varying levels of technical proficiency. Ability to quickly absorb new content, become conversant in system functionality and business process impacts, and translate that knowledge into effective training. Strong consulting and stakeholder management skills, with the ability to advise leaders on best practices in learning strategy and delivery. Experience supporting organizational change, user adoption, and behavior shift through training and enablement. Excellent written, verbal, and presentation skills. Strong attention to detail and commitment to producing polished, high‑quality deliverables. Total Rewards & Benefits We proudly offer competitive compensation and a comprehensive benefits package for full‑time employees including health coverage, wellness programs, 401(k) company match, self‑managed PTO, and other incentives that celebrate achievements. Remote and Hybrid Work Time Off When You Need It Benefits That Flex Professional Development While benefits eligibility may vary for roles that are not full‑time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success. Equal Employment Opportunity We are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process. #J-18808-Ljbffr Centric Consulting