Conference Planning Manager

Conference Planning Manager, Chaminade Resort & SpaSkip to main content#Conference Planning Manager, Chaminade Resort & Spa page is loaded## Conference Planning Manager, Chaminade Resort & SpaApplylocations: Chaminade Resort & Spa, Santa Cruz, CA 95065time type: Full timeposted on: Posted 22 Days Agojob requisition id: R0061973**Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.****Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.****Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.****Check out** **this video** **for more information on our great company!**About our property: Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHAWhat you will have an opportunity to do:The Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Situated on 300 wooded acres with breathtaking views of the Monterey Bay and scenic Santa Cruz Mountains. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality!* Job Description Conference Planning Manager is responsible the planning and coordination of conference group related activities. Conference Planning Manager will act as the primary liaison between the client and the staff of Chaminade, with the focus on meeting and exceeding client expectations with every interaction to ensure guest satisfaction. **Rate Range: $75K- $80K + Bonus** ## **Your Role:** + Establish and maintain a positive, professional relationship with clients through effective, accurate, timely, and reliable communication and action. + Remain one step ahead of the client in anticipation of their needs. + Guarantee that each client’s expectations, requirements and requests are being met prior to arrival and throughout their visit. + Address all client concerns as they develop ensuring instant appeasement. Know property layout, policies, procedures and all capabilities. + Answer all incoming calls within 3 rings and with proper greeting and telephone etiquette. + Respond in a timely manner to phone calls and messages. + Communicate with clients via telephone contact, written correspondence and in person our policies and procedures as they relate to the coordination of their events. + Ensure all functions are checked prior to client’s arrival, guaranteeing all details are in agreement with client’s requirements and hotel standards. + Meet with the appropriate staff prior to the function to ensure any deficiencies are corrected by respective personnel. + Maintain Client files, making sure they are kept organized and current with all information. + Communicate effectively with other department managers to ensure that Chaminade standards are met and that contractual obligations (written and verbal) are fulfilled.* Additional Job Description Additional Job Description + High School Diploma or equivalent + Minimum 2 years experience in hotel, convention/conference center, preferable in conference services department + Knowledge of conference service equipment, set-up styles, and audio-visual; + Excellent computer software knowledge of Microsoft Office and Delphi; + Excellent verbal and written communication skills; excellent organization skills**What are we looking for?****Compensation:**$75000-$80000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr