Online Community Coordinator

Community Manager Sign-On Bonus: $2,500 paid after 90 days of employment!! The Community Manager's primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio. To include Implementing the annual business plan for the property and ensuring excellence in financial management, maximizing occupancy levels, community values, compliance, and staff/vendor oversight. Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs Assist with file audits, HUD management and occupancy reviews and INSPIRE inspections Administer HUD recertifications and supervise all aspects of monitoring agency compliance including proper recertification, interim recertification procedures and coordinate annual unit inspections . Oversee the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets Increase revenue while maintaining controllable expenses including revenue collections and delinquency control. Provide customer service to residents, resolving any issues that may occur and ensuring maintenance completes service requests. financial reports, marketing reports). Maintain curb appeal by walking/inspecting property and vacant units. Ensure company policies and procedures are met. Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team At least 3 years of property management experience Working knowledge Compliance Experience with Project Based section 8 Strong knowledge of HUD, LIHTC, Section 8, and Fair Housing Laws. Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner Strong financial analysis, budgeting, and P&L management skills Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management Experience with unit and common area renovations Possess proven financial and accounting expertise Excellent and premiere customer service orientation Accounts receivable and collections experience a MUST Proficient in Word, Excel, Outlook, and Yardi Property Management Software required. High school diploma or GED. This position requires the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. A minimum of three years of experience in affordable residential property management and project-based section 8 affordable housing. Attendance/Travel Requirements Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours. Computer skills Intermediate Computer/Microsoft Suites/Internet knowledge Working knowledge of Outlook and OneSite/Yardi Must be capable of physically accessing all exterior and interior parts of the property and amenities. with assistance. Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company's website.