Technical Writer

Technical Writer

At Landis+Gyr, we don't just manage energy—we lead the transformation toward a smarter and more sustainable energy future. With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics. Today, our global team of about 3,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions. Join us at Landis+Gyr, where we manage energy better!

Job Summary: As a Technical Writer within our high production environment, you will be responsible for developing new and maintaining existing content and documentation for Landis+Gyr products, including but not limited to user guides, installation manuals, quick start guides, and release notes for written and online content.

Key Responsibilities and Accountabilities:

• Work closely with product managers and SMEs to produce and maintain complete and accurate technical documentation using Adobe Structured FrameMaker, Adobe Illustrator, Adobe Photoshop, and Microsoft Office Suite for PC platforms (both independently or within a team environment)
• Create high-quality, detailed content that is easy for customers to understand using Adobe Technical Communication Suite products
• Create day-to-day alert and bulletin documentation as necessary for timely release and publication to address emergent and non-urgent issues
• Create illustrations and graphics (vector- and raster-based) for technical documentation using Adobe Creative Suite products
• Design and develop templates for technical documents using Adobe Structured FrameMaker
• Edit manuals and other technical documentation created by other technical writers
• Obtain scope, content, and schedule of desired end-product documentation and develop plans and milestones to achieve successful releases
• Critically examine documentation at all stages in the writing process from a customer standpoint and bring to light any bugs, inconsistencies, and problems that need addressing before final system release
• Maintain flexibility and adaptability to work on other writers' projects to help meet deadlines

Company Values:

• Supports and adheres to Company's core values.
• Performs other duties or responsibilities as assigned or required.
• Supports and adheres to Company's Code of Conduct and Ethics Policy.
• Represents Company in a positive, professional manner when working with both internal and external customers.

Education and Experience:

• Bachelor's degree in Technical Communications, Electrical or Electronic Engineering/Technology or related field
• 3-5 years' experience writing technical publications, software and hardware applications preferred
• Experience with both Adobe Creative Suite and Adobe Technical Communication Suite
• Experience with Microsoft Office, Outlook, SharePoint, and other industry standard applications
• Experience working with Subject Matter Experts (SMEs) to obtain technical content needed to complete documentation
• Experience with DITA and/or XML authoring tools
• Understanding of utility operations preferred

Preferred Qualifications:

• Understand and communicate complex technology in a user-friendly manner
• Effectively communicate both verbally and in writing with across multiple areas of the business
• A collaborative spirit with a proven history of successful experiences managing large projects and working with SMEs
• Follow all applicable processes and guidelines
• Possess strong ability, willingness, aptitude, and desire to learn
• Meet deadlines in a sometimes fast-paced, always detail-oriented environment
• A willingness to and aptitude for engaging with documentation from a customer perspective with the intention to improve usability/accessibility

Working Conditions/Physical Requirements:

• Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
• Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodation is provided for individuals with disabilities to perform the essential functions.
• Personal Protection Equipment/Other OHSA Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.

Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members. Pay is in the range of $76,400 - $92,000 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.