Medical Claims Processor

Job Title

Join a fast-paced healthcare team supporting workers' compensation operations in an ambulatory setting. Ideal for candidates with experience in workers' compensation, medical claims processing, patient registration, and insurance verification. Must be comfortable managing high call volumes, multiple priorities, and strict accuracy requirements while delivering excellent customer service.

Job Description

Support injured workers, employers, insurance carriers, and internal staff by coordinating workers' compensation cases. Register patients, verify insurance information, and maintain accurate claim documentation. Provide exceptional customer service while managing a high volume of calls and ensuring timely claims follow-up.

Job Responsibilities

• Answer incoming phone calls and assist injured workers, employers, adjusters, and internal staff with workers' compensation-related inquiries
• Register and intake new patients while creating and maintaining workers' compensation cases
• Ensure all required claim information is entered accurately into the appropriate systems
• Follow up with insurance carriers, third-party administrators, employers, and claims adjusters to obtain claim details, authorizations, and payment information
• Maintain accurate patient and claim documentation within Electronic Health Record (EHR) systems
• Utilize Microsoft Office Suite, Microsoft Teams, and Epic (preferred) to support daily operations
• Deliver outstanding customer service while managing multiple priorities in a fast-paced environment
• Maintain quality, productivity, and accuracy standards

Work Location

Onsite – Los Angeles, CA 90034

Parking Information

Staff garage parking available with employee badge

Schedule

Monday–Friday Day Shift

Interview Process

Initial virtual screening/phone interview with the hiring manager(s) Final onsite panel interview with key team members Final selection based on experience, communication skills, and ability to support a fast-paced healthcare environment

Dress Code

Business casual attire appropriate for a healthcare setting Closed-toe shoes required No jeans, graphic T-shirts, or overly casual attire

Industry

Healthcare