IT Service Desk Technician (Tier 1/2)
Leidos Inc
Leidos is seeking a Tier 1/2 Service Desk / Deskside Support Administrator to support the National Digital Exploitation & OSINT Center (NDOC). This position provides first-line technical support to users within a highly secure enterprise environment and serves as the initial point of contact for IT service requests and incidents. The successful candidate will provide support via phone, email, chat, remote assistance, and deskside visits to resolve common hardware, software, operating system, #J-18808-Ljbffr Leidos Inc
- ...Ignite IT is seeking a Junior Service Desk Technician to support the U.S. Department of the Treasury Enterprise Service... ...articles Escalate complex issues to Tier 2 support teams when appropriate... ...obtain a High Public Trust clearance ~1 - 3 years of experience supporting...SuggestedFull timeWork at officeRemote workFlexible hours
$29.52 per hour
...Summary Tier 1 Helpdesk Analyst Arlington, VA Are you... ...essential technological services to our customers in support... ...seeking a Tier 1 Help Desk Analyst to help contribute... ..., and maintenance of IT systems. Provides first-... ...Can be substituted with 2+ years of relevant experience...SuggestedWork at officeLocal areaRemote work- ...Job Description GTSC seeks experienced Service Desk Agents, Tier 2, for support of the US House of... ...National Capitol complex. Mission:The IT Service Desk Representative will provide... ...DescriptionGTSC delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal...SuggestedWork at officeLocal areaRemote work
- ...Job Description GTSC seeks experienced Service Desk Agents, Tier 1, for support of the US House of... ...the National Capitol complex. MissionThe IT Service Desk Representative will operate... ...and solution provider for internal Tier 2 support. Collaborate closely with internal...SuggestedWork at officeLocal areaRemote work
- ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your... ...deliver essential technological services to our customers in support of... ..., and maintenance of IT systems. Provides first-level... ...degree. Can be substituted with 2+ years of relevant experience...SuggestedWork at officeLocal areaRemote work
$24 - $25 per hour
...Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment... ...communication skills Experience: #1-2 years of progressively responsible help desk and customer service experience (required). #2-4 years of...Contract workWork experience placementWork at officeLocal areaMonday to Friday- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...technical and customer service skills to resolve issues... ...IMPACT: Provide routine Tier 1 technical support to... ...Diploma/GED and a minimum of 2–3 years of related technical...Remote workAll shiftsShift workNight shiftWeekend work
$64k
...Job Description Tier 1 Technology Support Services Contractors designated for the IT Service Desk Representative role must possess the technical expertise, communication skills, and customer service orientation necessary to support a dynamic IT service environment...For contractorsWork at officeRemote work- ...: Bachelor’s degree in IT, Computer Science, or related... ...provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance... ...: The Tier 2 Help Desk Specialist provides advanced... ..., HDI Desktop Support Technician, ITIL v4 Foundations,...For contractorsRemote work
- ...Service Desk Tier 1 Technician The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for... ...computing environment. At least 2 years of experience or more with...Work at officeRemote work
- ...Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington,... .... The ideal candidate will have 1-2 years of experience providing desktop... ...Windows environment, strong customer service skills, and a willingness to learn....Permanent employmentTemporary workWork experience placementWork at officeLocal areaRemote work
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...technical and customer service skills to resolve issues... ...IMPACT Provide independent Tier 1 technical support to... ...IT‑related discipline and 2-3 years of experience; OR...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- Job title: Helpdesk Tier 1 Analyst Locations: Chicago, IL Public Trust... ...candidate shall provide tier 2 support to the NARA Enterprise... ...tickets in accordance with the Service Level Agreements (SLA) These services... ...to customers as well as other IT staff or contractors. Note:...For contractorsRemote work
- STOPSO in Arlington, VA is seeking a Service Desk Analyst to support a high-profile DoD customer. This full-time onsite role runs Monday through... ...travel and occasional after-hours as needed. You will resolve Tier I and II incidents for a 4,000-user environment and document...Full timeMonday to Friday
- Chenega MIOS is seeking a Tier 1 Helpdesk Analyst in Arlington, VA. The role... ...bases, and collaborate with network services and applications teams to restore... ...candidates have an Associate's degree or 2+ years experience, 3+ years relevant IT support, DoD IAT Level II...
- General Dynamics Information Technology (GDIT) is seeking a Deskside Support Technician to provide Tier 2 IT support for NIH users on the Bethesda campus. You will resolve complex technical issues for Windows, macOS, Linux/UNIX, iOS and Android devices, and perform hardware...
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...to: Director of Managed IT Services Location: Lanham, MD (onsite... ...various IT needs, from help desk tickets to onsite installations... ...advancement paths to Level 2, Level 3, and specialized...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...Job Description Northstrat is seeking a Tier 2 support engineer to assist customers using... ...escalated customer support cases involving service degradation, analyzing network performance... ..., DHCP, etc.) You must have at least 1+ years of experience using AWS or equivalent...Full timeContract workWork experience placementFlexible hoursShift workWeekend workWeekday work
- ...Solutions Inc., brings over 2 decades of experience... ...in facilitating IT transformation within industries... ...and financial services. Sporting scalable and diverse... ...position: Jira Administrator & Tier 1 Support Analyst (... ...engineering teams, service desks, and government...Remote work
- ...seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS... ...to quickly resolve user IT issues, ensuring minimal... ...and maintaining various IT services. Ideal candidates should... ...experience, with at least 1 year in IT support. Responsibilities...Remote job
- ...Description ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to Senior... ...troubleshooting. Document and track service tickets, resolutions, and activities... ...IT support and administrative roles. 1+ years of experience supporting...Full timeWork at officeRemote work
- Internetwork Expert is seeking a Tier 2 Help Desk Specialist to provide advanced IT support for escalated incidents, focusing on endpoint management, identity... ...and collaboration platforms. You will work with Tier 1 and Tier 3 teams to ensure SLA adherence and secure operations...
$30 per hour
...Desktop Engineer - Tier 1 Location: Washington... ...initiative, the IT department is... ...Desktop Engineer Tier 1 Technicians to handle advanced... ...team of eight help desk technicians and... ...pending upgrade. Tier 2 Support &... ...Strong customer service and communication skills...Contract workLocal areaMonday to Friday- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting... ...with hardware and software issues, maintain compliance with Service Level Objectives, and contribute to continuous process...
- Job Description Job Description *Applicants must be US Citizens or permanent residents*Hybrid Position in Washington DC*Position is subject to contract award*3 professional references requiredPosition DescriptionThe Data Analyst supports reporting, analytics, and data...Permanent employmentContract work
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold Active...Full time
- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to provide first-line IT support for end users across multiple networks, handling incidents, requests, and basic troubleshooting. Candidates should have an Associate's degree or equivalent experience, DoD...
$44.61 per hour
Overview Tier 2 Service Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate... ...advanced technical support for classified and unclassified IT environments in support of a federal government customer. The...Work at officeLocal areaRemote work- Chenega MIOS in Arlington, VA is seeking a Tier 2 Help Desk Analyst to provide advanced support for classified and unclassified IT environments supporting a federal government... ...compliance, and collaborate with network services, systems engineering, and application development...
- Chenega MIOS in Arlington, VA seeks a Tier 2 Help Desk Analyst to provide advanced IT support in classified and unclassified environments for a federal government customer. The role emphasizes incident resolution, root-cause analysis, and adherence to DoD standards, SLOs...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Technician (Tier 1/2). Be the first to apply!
- IT technician Bethesda, MD
- senior IT support specialist Bethesda, MD
- IT specialist Bethesda, MD
- entry level IT support specialist Bethesda, MD
- computer operator Bethesda, MD
- executive IT support specialist Bethesda, MD
- work from home technical support specialist Bethesda, MD
- helpdesk support technician Bethesda, MD
- help desk assistant Bethesda, MD
- IT help desk technician Bethesda, MD



