Customer Service Rep (02957) - 120 E Vandalia St

Customer Service Rep

Domino's Pizza in Edwardsville, United States, is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, ensuring their satisfaction through exceptional service and support.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Provide excellent customer service, addressing inquiries and resolving issues promptly
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Maintain a clean and organized work environment
• Assist in various store operations, including cleaning and restocking supplies
• Collaborate with team members to ensure smooth operations during busy periods
• Lift and move items weighing up to 25 lbs. as needed
• Adhere to all food safety and hygiene regulations

• Strong customer service skills with a friendly and professional demeanor
• Excellent phone communication abilities
• Basic computer proficiency for order processing
• Ability to handle cash transactions accurately
• Willingness to learn and perform food preparation tasks, specifically pizza making
• Strong multitasking skills and ability to work in a fast-paced environment
• Keen attention to detail in order taking and food preparation
• Team player mentality with a positive attitude
• Flexibility to work weekends and holidays as required
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.