Technical Support Specialist (NDI4)

Technical Support Specialist (NDI4)

ProSidian Seeks a Design Inspector | Technical Support Specialist (NDI4) [Key Personnel | Senior Consultant - Exempt 541611] located: CONUS - Washington, DC to Provide Nuclear and Environmental Management Sector related Risk Management Solutions for Technical Assistance to Support Design Engineering Inspections Services on behalf of The U.S. NRC - HQ Acquisition Management Division (NRC) | The U.S. Nuclear Regulatory Commission (NRC). These services are considered part of the ProSidian Energy, Infrastructure, And Environment Sector Group with overall focuses being Energy, Infrastructure, And Environment (EIE) Sector Group: Tailored Solutions To Meet Global Needs And Manage Resources across Energy, Infrastructure, And Environment In A Changing Environment. under NAICS Code: 541690 - Other Scientific and Technical Consulting Services for The The U.S. Nuclear Regulatory Commission (NRC) with service(s) also characterized as Nuclear Risk Management

Provide services and support as a Nuclear Design Inspections (Technical Support Specialist) in the Nuclear and Environmental Management Industry Sector focussing on Risk Management Solutions for clients such as U.S. NRC - HQ Acquisition Management Division (NRC) | The U.S. Nuclear Regulatory Commission (NRC) Located In CONUS - Washington, DC and across the Mid-Atlantic region Region.

Technical Support Specialists provide a range of technical assistance, which may include equipment setup, data collection, and logistics support for inspections. Technical Support Specialists play a vital role in this project by setting up and maintaining the equipment, tools, and measurement devices essential for inspections. They are responsible for providing logistics support, which includes arranging transportation and facilitating access to inspection sites. Data collection, organization, and management during inspections are key functions of this role. Support for technical experts in various domains, such as nuclear engineering and mechanical engineering, is also part of their responsibilities. They contribute to the documentation and reporting of inspection findings and observations, ensuring a comprehensive record of the inspection process.

Desired Qualifications For Technical Support Specialist (NDI4) | Key Personnel | Senior Consultant - Exempt 541611 Candidates:

5 Years experience in technical support roles, especially in the context of nuclear inspections.

Skills / Abilities / Education / Experience Requirements / Qualifications

A relevant technical background and experience in providing technical support.

Exceptional written and verbal communication skills.

Strong strategic thinking and analytical abilities.

Proficiency in social media management and communication tools.

Creativity and innovation in developing communication strategies.

Ability to collaborate effectively with diverse teams and stakeholders.

Ability to multi-task and pay close attention to detail.

Excellent analytical, organizational and time management skills.

Strong communication skills, both oral and written.

Technical expertise, equipment setup, data collection, and logistics management.

U.S. Citizenship Required - You must be a United States Citizen

Excellent oral and written communication skills (This employer participates in the e-Verify program)

Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader

Leadership – ability to guide and lead colleagues on projects and initiatives

Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people

Communication – ability to effectively communicate to stakeholders of all levels orally and in writing

Motivation – persistent in pursuit of quality and optimal client and company solutions

Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams

Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications

Organization – ability to manage projects and activity, and prioritize tasks

Understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.

Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors

Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together

Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference

Willingness - to constantly learn, share, and grow and to view the world as their classroom

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:

• Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
• Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com‎) and Dental Plan (Ameritas -
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match with a % of pay for participants who defer at least a required minimum % of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
• Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks | Holidays - 10 Federal Government.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
• Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new