Junior IT Help Desk Technician - Windows, AD & Remote Support

A leading IT support company in Washington, D.C. is looking for qualified candidates for a Level 1 support role. The ideal candidate will have 2-5 years of experience in end user support, particularly in a Microsoft-centric environment. Responsibilities include providing assistance via phone, email, and in person, resolving support tickets promptly, and administering user accounts in Active Directory. Essential skills include troubleshooting Windows 10, effective communication, and networking knowledge. #J-18808-Ljbffr A1fed