IT Service Desk Technician
Insight Global
Level 2 Service Desk Technician
Insight Global is seeking a highly experienced Level 2 Service Desk Technician to provide comprehensive end-user support for a dynamic environment at Alliant Insurance. This role is 100% focused on resolving technical issues, including SSO authentication problems, AP system errors, file share access, application permissions, hardware troubleshooting, Windows 11 issues, and login failures. The technician will handle approximately 20 tickets per day, serving as the primary line of defense for escalated incidents. Support is delivered primarily through Zoom calls, phone calls, and ServiceNow, requiring strong communication skills and proficiency in ticketing systems. While most issues will be resolved independently, the role includes collaboration with senior team members and engineers for complex escalations. This position demands excellent problem-solving abilities, adaptability across a wide range of technologies, and a commitment to delivering timely, high-quality support in a fast-paced environment.
Insight GlobalVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IT Service Desk Technician in Irvine, CA vacancy
- DescriptionAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion...Suggested
$113k - $155k
...from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.Via Agency Partner:... ..., you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence...SuggestedFull timeWork experience placementLocal areaImmediate startRelocationOverseas- ...to take advantage of the current DoD landscape. Operating out of our advanced facility in Tustin, CA, we are seeking a dynamic IT Help Desk Specialist to provide technical support across our Windows-based environment. This position will work closely with our Systems...SuggestedWork at office
Design West Technologies, Inc.
Tustin, CA8 days ago - ...you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also...SuggestedLocal areaRelocationNight shift
Apple
Costa Mesa, CA5 days ago - ...adherence to standard operating procedures and meeting established service level agreements (SLAs). Administers user accounts, permissions,... ...and leadership abilities. Hands-on experience with varied IT systems and infrastructures, and capability to handle complex...SuggestedRemote workWeekend work
OSTechnical
Irvine, CA1 day ago $19 - $21 per hour
...Clinical Support Technician Multiple Orange County Locations (Full-Time & Part-Time) Job Description Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. We are currently hiring Clinical Support Technicians...Hourly payFull timePart timeCurrently hiringShift workQuadrant Health Group
Irvine, CA1 day ago$94.4k - $155.8k
...partners. This job does not manage staff. What Will You Do? Directly handles assigned severity claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to...Contract workLocal areaRelocation package2 days per weekTravelers Insurance
Irvine, CA5 days ago$75k - $93k
...lifestyle. Overview: We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range... ...: IT Operations & Process Management Utilize IT Service Management (ITSM) tools and processes to manage incidents,...Local areaWorldwideTP-Link Systems Inc.
Irvine, CA4 days ago- ...Support Specialist to support the day-to-day IT operations of a growing technology... ...when appropriate.Provide excellent customer service while supporting employees across multiple... ...Qualifications2–5 years of experience in Help Desk, Desktop Support, or Technical Support...Work at officeRemote work
MetroSys Inc
Irvine, CA13 hours ago - ...Onsite IT Support Technician MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for... ...troubleshooting activities. Deliver exceptional customer service and technical guidance to end users. Office Infrastructure...Work at officeLocal areaRemote work
MetroSys Inc
Irvine, CA1 day ago - ...opportunities to grow your technical, client service, documentation, and leadership... ..., customer-focused Onsite Support Technician II to provide Level 1 and Level 2 IT support while working from H&D... ..., work with dispatch and service desk teams, maintain documentation, and...Work at office
H&D Technologies, LLC
Irvine, CA1 day ago $27 - $31 per hour
...successfully transition to shifting priorities in a dynamic environment; well organized and able to successfully multi-task. Customer Service oriented mindset and behaviors to build positive professional relationships with internal and external partners to resolve payment...Hourly payFull timeWork at officeLocal areaMonday to ThursdayShift workRevelyst
Irvine, CA12 hours ago$135.39k - $202.4k
...ERP, MES, quality, and analytics platforms through APIs and web services.Lead data migrations and bulk-load efforts, including legacy CAD... ...solutions align with enterprise architecture, data governance, and IT standards.Pursue continuous learning and support other projects...Permanent employmentFull timeWork at office$135.39k - $202.4k
...Finance, Information Security, and Enterprise Applications, the IT Developer III translates complex business requirements into scalable... ...and surrounding enterprise systems using middleware, APIs, web services, and file-based interfaces.Lead complex data conversions and...Permanent employmentFull timeWork at office- ...company aiming to provide excellent customer service and support throughout the installation... ...reliability, easy serviceability by any technician, and customizability to each client’s... ..., etc. Prolonged periods of sitting at a desk and working on a computer. Lift files and...Work at officeLocal areaRemote workRelocationMonday to FridayShift work
- Mission Critical Electronics, LLC (MCE) in Costa Mesa, CA is seeking a Technical Service Representative III to deliver advanced technical support and solutions to customers across the United States. The role focuses on resolving complex issues and maintaining strong client...Full time
- ...Supervisor to ensure high standards of equipment quality and customer service. This role is responsible for developing testing procedures, providing advanced technical support, training technicians, and ensuring customers receive exceptional service across multiple branches...
$24 - $28 per hour
...a detail-oriented and customer-focused IT Support Technician to join our team. This entry-level role... ...years of experience) provides Level 1 help desk support to internal staff, assisting... ..., and ensuring an excellent customer service experience for all internal users. Location...Hourly payPermanent employmentFull timeInternshipWork at officeRemote work$51k - $82k
IT Support Technician II Responsibilities Peraton is seeking an experienced IT Technical Support Technician... ...aspects of designated systems and services. Provides expertise for the resolution... ...position requires a combination of desk-based and hands-on technical work supporting...Contract workWork at officeLocal areaRelocationMonday to FridayShift workRotating shift- ...fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client‑centric business... ...technology applications and equipment. Provide desk‑side assistance in resolving technology support...
- Tailored Technology Services Inc. is a rapidly growing Managed Service Provider (MSP) delivering comprehensive IT solutions to small and medium-sized businesses across a variety... ...a skilled and motivated IT Support Technician to join our dynamic team. In this role, you...Remote work
- Mission Critical Electronics in Costa Mesa, CA is seeking a Technical Service Representative III to deliver advanced technical support to United States customers. You will diagnose hardware, software, and network issues and collaborate with engineering and quality teams...
$22 - $24 per hour
...Irvine office is looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services while nurturing the professional development and personal advancement of each...Hourly payFull timeWork at officeImmediate startRemote workKlinedinst PC
Irvine, CA13 days ago$75k - $100k
...strengthening field capabilities, and driving continuous product and service improvements across TCL's HVAC and consumer electronics... ...Haves ~ Bachelor's degree in a technical field (Engineering, IT, or related) or equivalent hands-on experience ~4+ years of experience...Full timeFor contractorsCasual workWork at officeShift workTTE Technology Inc
Irvine, CA9 days ago$25 - $28 per hour
...inquiries from consumers on retailer sites and TCL.com related to product details, availability, and the application of products, services, and programs. Serve as the public voice of Customer Advocacy, ensuring responses align with the company's tone and culture....Hourly payWork at officeLocal areaVisa sponsorshipWork visaTTE Technology Inc
Irvine, CA4 days ago- ...to helping you, as an esteemed IT Professional, find the next... ...is seeking a Sr. User Support Technician to provide user and technical... ...the highest degree of customer service to all employees. The Sr. User... ...software, printers, cell phone, desk phones, meeting rooms, voicemail...Full timeWork at officeRemote work
CGS Business Solutions
Irvine, CA20 days ago $34.41 - $57.56 per hour
...sheet metal processing and laser technology solutions. In this role, you will combine technical know-how, hands-on, on-site technical service for CNC laser cutting/bending/punching machines, and customer communication to support machine performance, troubleshoot issues,...Work at officeRemote workNight shiftTRUMPF
Costa Mesa, CA2 days ago$34.41 - $57.56 per hour
...the most from our sheet metal processing and laser technology solutions. In this role, you will combine technical know-how, hands-on service, and customer communication to support machine performance, troubleshoot issues, and deliver a great service experience. What...Work at officeRemote workNight shiftTRUMPF
Costa Mesa, CA1 day ago$95k - $121k
...Location: We are only seeking candidates that can work on-site at our Service Center located in San Juan Capistrano, CA. This position offers... ...is not a traditional, narrowly focused business analyst role. It requires a versatile professional who can operate comfortably...Full timeWork at officeImmediate startThe Ensign Group Inc
Irvine, CA4 days ago- Job Description Job Description DUTIES INCLUDE: Discuss applications and proposed best test solutions with sales team member, lab manager and/or customers. Discuss and explain results to sales team members, lab manager or customers. Perform mechanical, tribological...Work experience placement
Nanovea Inc.
Irvine, CAa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Technician. Be the first to apply!
Related searches
- tech aide Irvine, CA
- IT help desk technician Irvine, CA
- customer support analyst Irvine, CA
- work from home technical support specialist Irvine, CA
- product support technician Irvine, CA
- mri tech aide Irvine, CA
- support technician Irvine, CA
- support analyst Irvine, CA
- desktop support analyst Irvine, CA
- help desk technical support Irvine, CA