Acute Care Technician II - Med Surg Ortho/Neuro

Acute Care Technician II - Med Surg Ortho/Neuro

Full Time Day Shift - TriHealth Bethesda North Hospital

Location: 10500 Montgomery Rd, Montgomery, OH 45242

Work Schedule:

• Full Time Days - (72 hours bi-weekly)
• 6:30am - 7:00pm
• Every 3rd weekend rotation
• Holiday rotation

The 6300 Medical-Surgical Unit at TriHealth Bethesda North Hospital is a 41-bed unit that specializes in the care of orthopedic, neurosurgery, and trauma patients. Our diverse patient population includes individuals recovering from total joint replacements—such as knee, hip, and shoulder—as well as those with hip fractures or requiring spinal surgery. This fast-paced unit offers a supportive environment for role transition students, nursing students, and new graduates to thrive and grow, with a focus on teamwork, communication, and delivering high-quality patient care. Nurses here have the opportunity to refine their skills in areas such as managing pre- and post-operative care, pain management, patient mobility, and neurovascular assessments. Our team also handles orthopedic-specific interventions, including the use of splints, Buck's traction, skeletal traction, and specialized durable medical equipment (DME). We take pride in our commitment to professional development and are affiliated with leading organizations such as the ANCC, ANA, the National Association of Orthopedic Nurses, and the Academy of Medical-Surgical Nurses. Nurses can further advance their expertise through certifications such as MED-SURG, GERO-BC, ONC, Pain Certification, and CNRN. The 6300 unit is an ideal place to develop specialized clinical skills, while working in a collaborative and compassionate environment that prioritizes patient-centered care.

Job Overview

This position provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. This position may perform non-direct patient care activities as assigned, requested, or directed. This position also performs clerical duties as assigned. Must have the interpersonal skill to communicate with respect and compassion to customers. This position also communicates information through various telecommunication devices and assists in coordinating patient flow.

Why You'll Love Working Here

• Supportive, team-centered culture built on communication, compassion, and respect.
• Hands-on experience in a high-acuity med surg urology setting that strengthens clinical skills.
• Opportunities to expand competency in emergency response and advanced care tasks.
• Leadership that promotes professional growth and continuous learning.
• Comprehensive TriHealth benefits, wellness programs, and career support.

Incentives & Benefits:

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement as well as student loan repayment options—this role offers career growth opportunities.

Job Requirements:

• 2 years High School Education
• Age 17 with work permit
• Basic Life Support (BLS)
• Reading and math ability appropriate to the position
• Experience as an STNA, PCA or ACT strongly preferred

Job Responsibilities:

• Provides basic patient care under RN supervision; completes assigned tasks accurately and on time.
• Maintains competency in required skills and seeks clarification when needed.
• Ensures a safe environment; reports hazards, follows infection control, and adheres to safety/emergency procedures.
• Communicates respectfully and professionally with patients, families, and staff; collaborates effectively with the healthcare team.
• Documents care and observations per organizational guidelines; maintains medical records and performs downtime procedures.
• Answers phones and call lights promptly; relays accurate messages and assists with unit flow and customer service needs.
• Manages supplies and equipment, reporting shortages or malfunctions and ensuring readiness for the next user.
• Demonstrates accountability, supports organizational changes, and engages in ongoing self-development.

Other Job-Related Information:

The TriHealth Nursing Vision, Mission, and Philosophy speaks to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advancement of degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice, and all nurses to foster, support and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.

Working Conditions:

• Bending - Frequently
• Climbing - Occasionally
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting <10 Lbs - Consistently
• Lifting 50+ Lbs. - Frequently
• Lifting <50 Lbs. - Consistently
• Pulling - Consistently
• Pushing - Consistently
• Reaching - Consistently
• Reading - Consistently
• Sitting - Frequently
• Standing - Consistently
• Stooping - Frequently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Freq
• Color Vision - Occasionally
• Visual Acuity: Far - Consistently
• Visual Acuity: Near - Consistently
• Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Job Keywords: Ortho, Neuro, Med Surg, Medical Surgical, Acute Care Tech, ACT STNA, PCA, Patient Care Technician