Billing Representative

Position Summary The Representative, Billing Operations provides support to the Invoicing and Billing Operations teams for assigned Inmar Clients. Duties may include master file maintenance, resolution of data issues, research and trending of data related to the Quality Assurance process, generating and maintaining standard operating procedures, providing cross training to other associates, and performing invoice research as needed. The position requires interaction with the Account Teams across various business units. The individual must show initiative and urgency with good judgement and attention to detail. Primary Accountabilities Operational Aggregate and configure inbound data to meet standard template formats Follow up with account teams for missing Purchase Order information Monitor and take necessary internal action on held invoices Maintain shared mailboxes and coordinate follow up action as needed Retrieve and research invoices needed for audit or collections Follow standard operating procedures for completion of assigned workload Coordinate with other departments and team members as required Ensure all department productivity standards are met Adhere to department and company policies and procedures Analytical Responsibilities Generate and maintain reporting dashboards of key performance indicators Monitor reporting trends to proactively identify and address potential issues Administrative Responsibilities Generate and maintain reporting dashboards of key performance indicators Monitor reporting trends to proactively address potential future issues Perform routine file maintenance for updating contact information as provided Run reports and save to a designated location for the invoicing team Required Qualification − Bachelor’s Degree preferred − 3‑5 years work experience and/or any equivalent combination of experience and training that provides required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position. − Proficient in Google Office Suite and Microsoft Office Suite. Competencies Adaptable: Responds to change with a willingness to learn new ways to accomplish work. Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives, and maintain mutually‑beneficial partnerships, leveraging information and achieving results. Analytical and Critical Thinking: Ability to tackle problems using a logical, systematic, sequential approach. Communication: Gives and receives messages and information in written, oral, and visual formats in a clear and concise way for complete understanding. Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization. Collaboration: Works collaboratively with others to achieve group goals and objectives. Physical Demands Regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands or arms; talk or hear and read instructions on a computer monitor or printed paper; view items at a close range and adjust focus. Occasionally the role requires making or receiving phone calls. Job requires physical activity up to 33% of the time; 33%‑66% of the time; and >66% of the time. Safety: Supports a safe work environment by following safety rules and regulations and reporting all safety hazards. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. Benefits Eligible associates have access to medical, dental, and vision insurance; basic and supplemental life insurance options; 401(k) retirement plans with company match; health spending accounts (HSA/FSA). Additional benefits include flexible time off and 11 paid holidays; family‑building benefits such as maternity, adoption, and parental leave; tuition reimbursement and certification support; wellness and mental health counseling services; concierge and work/life support resources; adoption assistance reimbursement; perks and discount programs. Eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and governed by specific plan or program terms. Equal Opportunity Statement We are an Equal Opportunity Employer, including disability and veterans. Visa and Work Authorization This position is not eligible for student visa sponsorship, including F‑1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future. #J-18808-Ljbffr