General Manager | Growing Home Services Company

Job Description

Job Description

General Manager

Surv Raleigh | Raleigh, NC

Pay: Starting at $60,000 per year + Performance Bonus + Growth Opportunities

Job Type: Full-Time

Build Something Bigger Than a Job

Surv Raleigh is one of the Triangle's fastest-growing home service companies, providing handyman services, painting, pressure washing, gutter cleaning, window cleaning, and other exterior home services.

We're looking for a motivated, hands-on General Manager to lead our growing team, improve operations, develop employees, and help scale the business. This is an opportunity for someone who enjoys leading people, solving problems, and making a measurable impact every day.

If you're an energetic leader who thrives in a fast-paced environment and enjoys building teams, we'd love to meet you.

Responsibilities

• Oversee daily business operations

• Lead, coach, and develop office staff and field technicians

• Recruit, hire, onboard, and retain high-performing employees

• Manage scheduling, production, and workflow to maximize efficiency

• Ensure exceptional customer service and maintain five-star customer satisfaction

• Monitor key performance indicators including revenue, profitability, labor efficiency, and technician utilization

• Review estimates, job costing, and production performance

• Improve company systems, processes, and standard operating procedures

• Conduct regular team meetings and performance reviews

• Maintain a positive, accountable company culture

• Work closely with ownership to execute growth initiatives and expand the business

Qualifications

• 3+ years of management or operations leadership experience

• Experience supervising employees and holding teams accountable

• Excellent communication and organizational skills

• Strong problem-solving ability

• Comfortable using computers and business software

• Ability to prioritize multiple responsibilities in a fast-paced environment

• Self-motivated with a strong sense of ownership

• Valid driver's license

Preferred Experience

• Home services

• Handyman or construction

• Property maintenance

• Residential service businesses

• Painting or pressure washing

• Field service management

• Housecall Pro or similar scheduling software

Compensation & Benefits

• $60,000–$85,000 annual salary (based on experience)

• Performance bonuses tied to company and individual performance

• Paid time off

• Paid holidays

• Company vehicle or vehicle allowance (based on role requirements)

• Company phone and technology provided

• Professional development and leadership training

• Clear path to senior leadership as the company continues to grow

• Stable, year-round employment with one of the Triangle's fastest-growing home service companies

Why Join Surv Raleigh?

We're building more than a home service company—we're building a team that homeowners trust and employees are proud to be part of.

Our core values include:

• Integrity

• Accountability

• Professionalism

• Continuous Improvement

• Exceptional Customer Service

• Teamwork

We invest in our employees, promote from within whenever possible, and believe great leaders create great teams.

If you're ready to lead a growing company, make an impact, and grow your career, we'd love to hear from you.

Apply today with your resume and tell us why you'd be a great fit for the Surv Raleigh team.

Surv is the Triangle's premier home services company offering turn key property maintenance service, handyman, landscaping, deck repair, remodeling, & much more.

Company Description

Surv is the Triangle's premier home services company offering turn key property maintenance service, handyman, landscaping, deck repair, remodeling, & much more.