Student Accounts/Collections Coordinator

Job Description

Job Description

Description:

First Review: September 7th, 2026

Application Deadline: Open Until Filled

Salary: $37,440.00 - $58,968.00 Annually, DOE

WyoTech’s vision is simple but bold: BEST TRAINING. BEST EXPERIENCE. BEST OUTCOMES.

WyoTech is seeking a detail-oriented and customer-focused Student Accounts/Collections Coordinator to join our team at our Laramie, WY campus. This position plays an important role in supporting our students by helping them understand and manage their student accounts throughout their time at WyoTech. The Student Accounts/Collections Coordinator serves as a primary point of contact for student account questions, assists students with payments and account balances, processes payments and adjustments, coordinates student stipends and refunds, and works closely with departments across campus to provide a positive student experience. 

Duties and Responsibilities

• Act as a point of contact for student account inquiries and provide students with timely and accurate information
• Advise students regarding payments, account balances, and other student account matters
• Monitor Title IV default accounts
• Monitor and collect past-due accounts through phone calls, emails, text messages, and letters
• Schedule and distribute student stipends and refunds
• Post payments, charges, and adjustments to student ledgers accurately and timely
• Work closely with the Student Finance team, Department Coordinators, instructors, and other campus departments to serve students
• Perform general administrative duties, including filing and data entry
• Assist with answering incoming phone calls and directing inquiries appropriately
• Assist the Student Accounts Manager with day-to-day responsibilities and special projects
• Maintain professionalism and provide excellent customer service when working with students, staff, and faculty
• Maintain accuracy and attention to detail when handling student financial information
• Other duties as assigned

Requirements:

Minimum Qualifications

• High school diploma or equivalent from an academic institution accredited by a regional or national accrediting agency recognized by the U.S. Department of Education
• 1-3 years of relevant work experience
• Previous experience in education administration, accounting, collections, or another related field

Associated Knowledge, Skills, Abilities & Experience

• Previous experience in education administration, accounting, collections, or other related fields
• Ability to prioritize and multitask
• Ability to be detail-oriented and meet deadlines
• Ability to thrive in a fast-paced environment
• Excellent customer service to all customers, including students, staff, and faculty
• Excellent written and verbal communication skills

Why WyoTech:

• Work with students to make a difference in their lives
• Work with a great company that supports not only its staff but the community as well
• Team building
• Tuition reimbursement
• Competitive benefit package
• PTO and paid holidays
• 401K
• Health insurance - vision and dental included
• Life and short-term disability

The Laramie community has the small-town charm with big city events. If you love the outdoors our community is only a 30-minute drive from multiple mountains. Whether you are looking to go snowmobiling or fishing in the Snowy Range or mountain climbing and biking at Vedauwoo National Forest. Laramie does not disappoint in our outdoor activities. We are only a short drive from the Wyoming capitol or Colorado if you are looking to get your big city fix. Laramie cares about its community and is why many residents call it "Laradise". To check out more, click here . 

Applicants who are offered an appointment are required to pass a comprehensive background investigation and driver's license check.