Observability Engineer

Senior Observability EngineerNorthern Trust Enterprise Monitoring & Tools Services is hiring a Senior Observability Engineer who will design, plan, implement, and maintain complex log aggregation and monitoring solutions through both third party and in house developed tools. The incumbent will support enterprise-wide projects in emerging technologies such as the public cloud, hybrid cloud, and container technologies, with a focus on the foundational support through observability. Participate and assist with a move towards an SRE work ethic with all work related to observability.Under general supervision, demonstrates a thorough understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management and technical resources. Facilitates and/or participates in the design, development, and implementation of large complex technology solutions supporting one or more business and/or technology areas. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Strong ability to multi-task and reprioritize in an environment of changing priorities and digital transformation.This position may be based 80% remotely or in one of our offices in either Chicago, IL or Tempe, AZ.Primary Job Duties & ResponsibilitiesMeet with internal customers to review, evaluate and provide direction for our monitoring and logging solutions.Maintain and troubleshoot the current monitoring infrastructure.Participation in a regular on-call support rotation.Research and thoroughly study documentation to implement new tools or features of existing tools.Evaluates systems specifications regarding customer requirements, transforming specifications into cost-effective, technically correct solutions.Prioritizes work and manages projects within established budget objectives and customer priorities.Responsible for establishing and managing to established quality control and security protocols.Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s).Leverages technology to develop, redesign and/or implement optimal technology solutions.Builds, leverages, and maintains effective alliances across technical and business community.Interacts with customers to achieve efficient, effective results.Multi-tasks, prioritizes according to business priorities and production availability requirements.Promote Automated remediation principals by targeting optimal observability strategies.Have a high level understanding of the application stacks and utilize that to trace, profile and optimize application performance within and across multiple technology stacks.Help build Highly-Available and Scalable infrastructure with robust monitoring and alerting mechanisms.Engineer solutions and establish standards for infrastructure, agent deployments, and decommissioning by automating manual tasks where possible.On-board applications to the platforms and train users on how to use the tools and best proactive monitoring techniques.Integration with enterprise monitoring tools data visualization needs.Other duties as assigned.Minimum QualificationsA bachelor's degree in Computer Science or a related field, or its equivalent in work experience, required.Seven+ years of experience in Technology required.Must have 5 plus years of experience in Application Performance Monitoring using enterprise standard tools.Prior experience must include 2 years of experience working with agile scalable software engineering.Prior experience must include 2 years of experience in CICD, automation and DevOps practices.Must have knowledge in application architecture, OSI layers and software design and development methodologies.Education, Work Experience, & KnowledgeRequired - at least 1 year experience with one the following: ElasticSearch (Observability experienced preferred) and/or Kafka (Confluent Kafka experience preferred).At least 2+ year experience with one or more of the following: Dynatrace, AppDynamics, NewRelic, Datadog, Catchpoint.Seven years of experience in Technology Infrastructure or Application Development, or DevOps preferred.Experience providing technical direction to project teams preferred.Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.