Engagement Manager (Full-Time)

Job Description

Job Description

Description:

The Comin’ Up Engagement Manager is responsible for recruitment, participation, programming, administrative duties, facility and child safety, administrative compliance and transportation of members. Comin’ Up Gang Intervention Program serves gang-involved youth between the ages of 12-18 years in Fort Worth communities. The goal of the Comin’ Up Gang Intervention Program is to positively impact the lives of youth involved in gangs by providing needs-based services and activities to reduce the level of gang violence in the City of Fort Worth. 

DUTIES AND ACCOUNTABILITIES

• Recruitment
  • Accountable for recruitment and outreach services to existing and potential participants
• Program Delivery and Support
  • Accountable for program delivery and services
  • Mentor and engage participants in programming and services
  • Accountable for collaborating, scheduling, and coordinating activities with schools, community partners, and other internal/external programs
• Administrative Duties and Compliance
  • Document all services and contacts 
  • Accountable for accurate and timely paperwork, reports, and data entry
  • Accountable for utilizing all BGCGTC communication tools regularly and effectively
• Transportation
  • Transport members in compliance with safety guidelines to and from programming, activities, and events
  • Accountable for operating vehicles in a safe manner
  • Accountable for reporting vehicle incidents and completing documentation within the required time frame
• Facility and Child Safet y
  • Accountable for adherence to all organizational health and safety policies and implementation of all safety practices and procedures at assigned work locations
  • Take all necessary and reasonable precautions to protect participants, staff, equipment, materials, and facilities 
  • Abide by facility maintenance protocols and procedures to ensure compliance
  • Accountable for reporting incidents and completing documentation within required timeline
  • Maintain discipline, de-escalate conflict between participants and/or others 
  • Obtain and renew CPR and First Aid certification by deadline
• Relationships
  • Be a positive role model
  • Maintain control and make good decisions under pressure
  • Represent the Boys and Girls Club in a positive manner
• Attendance
  • Regular attendance is required; arrive on time, work required hours/shift, and leave at scheduled time

Requirements:

Education and Work Experience Requirements:

• High school diploma or equivalent required
• Minimum of six months experience working with at risk youth and/or gang involved youth 
• Experience working in a social service setting and/or providing social services

Minimum Qualifications Requirements:

• Ability to work Monday – Friday with flexible daytime hours based on needs of participants and programming with periodic evenings
• Ability to be patient with youth and adults
• Ability to connect with others quickly; ability to establish rapport and build relationships
• Ability to persuade, influence, and motivate others into action
• Ability to work with at-risk youth
• Ability to work with limited supervision and have good judgment 
• Knowledge of technology and software such as tablets, social media, cloud based tools, virtual meeting tools
• Knowledge of local communities and /or community resources
• Knowledge of problems and barriers at-risk youth face
• Must be a team player, willing to collaborate and make team decisions
• Must be able to obtain CPR and First Aid certification
• Must be able to pass agency background screens and drug screen at any time
• Must have reliable transportation, liability insurance, satisfactory driving record and a valid driver’s license for operation of a motor vehicle relevant to carrying out duties

Preferred Qualifications

• Bilingual
• Experience with recruitment and/or outreach
• Work experience with or program knowledge of the Boys & Girls Club Movement (national and/or local Club) is an advantage

Pay & Benefits:

• Minimum starting pay: $20.00 per hour
• Benefits: Medical Insurance, Flex Spending Account, Dental Insurance, Vision Insurance, Life Insurance, Retirement with 5% match, Holiday, PTO

The Boys & Girls Clubs of Greater Tarrant County is an equal opportunity employer. It maintains policies and practices that are designed to prevent discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, disability and medical condition to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination.