Program Coordinator

Summary Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world? Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world? As a Program Coordinator at Phoenix House You will be supervising the program staff, facilitate employment support, and promote the Clubhouse philosophy. Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!*** About Us Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support. What We Offer At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks: (10) Paid Holidays Paid vacation, sick time, personal and wellness time Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week Pet insurance, legal support, and other supplemental insurance A generous tuition reimbursement program 403(b) retirement plan Competitive wages and more... Please note: This position is grant funded until July 31, 2033. Leadership And Management Supervise, train, and support clubhouse staff and volunteers. Ensure compliance with organizational policies and procedures. Oversee the development and implementation of clubhouse programs and activities. Manage the clubhouse budget and ensure financial accountability. Conduct regular staff meetings and provide ongoing professional development opportunities. Program Development And Implementation Collaborate with staff and members to create and implement engaging and therapeutic programs. Monitor and evaluate program effectiveness and make necessary adjustments. Ensure programs align with the clubhouse model and best practices in mental health recovery. Member Engagement And Support Foster a welcoming and inclusive environment for all members. Provide individual support and advocacy for members as needed. Encourage member participation and leadership within the clubhouse community. Address and resolve conflicts or issues that may arise within the clubhouse. Community Outreach and Partnership: Develop and maintain relationships with community partners and stakeholders. Represent the clubhouse at community events and meetings. Promote the clubhouse and its programs to potential members and referral sources. Seek opportunities for collaboration and resource sharing. Administrative Duties Maintain accurate records of clubhouse activities and member participation. Prepare and submit required reports to the organization and funding sources. Ensure the clubhouse facility is safe, clean, and well-maintained. Coordinate with other organizational departments to support overall mission and goals. Adheres to and promotes the Phoenix House mission and values. Acts as a role model to patients and other staff. Adheres to the professional ethics and conduct of standards as established by professional licensure and the policies of Phoenix House. Qualifications REQUIRED EDUCATION/QUALIFICATIONS Bachelor’s degree. Minimum of 3-5 years of experience in social services. Strong understanding of the clubhouse model and principles of rehabilitation. Excellent leadership, communication, and interpersonal skills. Ability to work collaboratively with a diverse group of individuals. Strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, etc.) and other relevant software. CERTIFICATIONS N/A Experience Experience working with individuals with severe and persistent mental illness. Knowledge of community resources and mental health services. Experience in program development and grant writing. COMPETENCIES (KSAs) Ethical Practices Judgment Relationship Management Emotional Intelligence Empathy Professional Boundaries Interview Skills Global and Cultural Awareness Critical Evaluation Problem Solving Decision Making Communication Teamwork Crisis Management Technical Capacity WORK ENVIRONMENT This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds. #J-18808-Ljbffr