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Customer Service Assistant

Lumek Visuals

Introduction

We are looking for a customer-focused Customer Service Assistant to provide professional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others and building strong communication skills.
Responsibilities
  • Respond to customer inquiries and service requests.
  • Provide accurate information and support solutions.
  • Maintain professional and positive customer interactions.
  • Document customer communications and update records accurately.
  • Support daily customer service operations and team objectives.
  • Escalate complex concerns when appropriate.
Qualifications
  • Strong communication and interpersonal skills.
  • Customer-focused with a positive and professional attitude.
  • Excellent organizational and problem-solving abilities.
  • Ability to multitask in a fast-paced environment.
  • Basic computer skills including email and data entry.
  • Entry-level candidates welcome; training provided.
Vacancy posted 5 days ago
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