VIP End-User Support Specialist II
DLH Corporation
DLH provides health and national security solutions and seeks an IT Service Desk Technician in Bethesda to support federal programs. You will handle tickets for Mac and Windows, raise incidents, and aid end-users via chat, phone, and remote tools to meet SLA and KPI targets. Strong communication, 2+ years of Microsoft Suite support, ServiceNow experience, and ability to obtain a Public Trust clearance are required. A comprehensive benefits package is offered. #J-18808-Ljbffr DLH Corporation
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