Windows Support Technician (End User Support Specialist II)
Information International Associates, Inc
Windows Support Technician (End User Support Specialist II) Employment Type: Full-time KeyLogic employees 700IT systems designers, developers, mission specialists and security professionals serving government, academic, and private entities from its offices in McLean, VA, Oak Ridge, TN, Dayton, OH, Morgantown, WV, Alexandria, VA, and the UK. Platform Automation Support Specialist Job Description or Summary: KeyLogic is seeking Platform Services Automation Specialist with strong systems, software, and Agile experience to support our program at the USPTO. Job Duties: As a DevOps Platform Engineer, you will be working closely with our Automation teams to develop USPTO’s Platform Services environment. This is a Full‑Time position and work location will be at the KeyLogic's office in Alexandria, VA. Job Requirements or Skills Required: Engineer and deploy hybrid‑cloud solutions for enterprise environments by leveraging Configuration management tools such as Puppet and IaC tools such as Ansible and Terraform. Design and implementation of automated infrastructure in on‑prem and cloud environments. Design and implementation of CI/CD, testing and operations infrastructure on‑premise and in cloud. 5+ years of hands‑on experience in Linux/Unix, HP‑UX, and Windows server administration. 3+ years of hands‑on experience developing Puppet modules for platform products. 2+ years of hands‑on experience with DevOps using Terraform, Ansible, etc. 2+ years of hands‑on experience working with containers and container orchestration technologies such as Kubernetes, Docker, etc. 2+ years of hands‑on experience with CI/CD tools, such as GitHub, Jenkins, Jenkins Pipeline, Maven, and Nexus. At least entry‑level certification in at least one of the three major CSPs (AWS, Google, or Azure). Experience with automation/orchestration platforms and tools such as Red Hat OpenShift, Red Hat CloudForms, Puppet, Chef and Ansible. Experience working with defining, configuring, and building CI/CD pipelines using Jenkins, GitHub actions and other automation techniques. Experience working within an Agile Environment and working with Agile tools such as JIRA and Rally. Excellent written and verbal communication skills. Education Requirements: Bachelor’s in computer science or related field. Applicant selected will need to be a U.S. citizen and subject to a government background investigation. KeyLogic is proud to be an EEO/AA employer M/F/D/V. #J-18808-Ljbffr Information International Associates, Inc.
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...Description Job Title: Deskside Support Technician (Tier II) Location: Washington, DC... ...deskside support for users and address tickets dispatched... ...support on government-provided end-user devices, such as replacing... ...level agreements Utilize Windows 10, Microsoft Office,...Contract workWork at officeLocal area$28.54 per hour
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...IT Support Specialist Arlington, VA Nooks is pioneering Classified... ...build the IT and keep users working once it is live... ...(DoD) standards. End-User Support &... ...Provide Tier I and Tier II support across the site... ...Foundational knowledge of Windows and Linux operating systems...For contractorsShift work- ...Service Desk Technician II Are you looking for a challenge... ...advanced Service Desk support by resolving workstation... ...solutions that improve user productivity. What... ...Agreements, procedures, and end-user training materials... ...management through Windows Operating System Deployment...Full timeContract workPart timeWork at officeRemote work
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...for Open Source Intelligence (OSINT) known as POSTMAN. As an User Support Specialist on our team, you will play a critical role in ensuring the... ...Agencies.Experience with creating user guides and training end users for software platforms.The ability to perform well in...Full timeWork at officeRemote workFlexible hours$55k - $65k
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