Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

With 46 years of experience with State Farm—starting as an agent in 1988 after nearly a decade working in an agent's office—I have built a high-performing agency that consistently strives for excellence. Our team has earned prestigious awards like President’s Club and Ambassador Travel, a testament to our dedication to outstanding service.

We set high standards for our office and are looking for individuals with exceptional attention to detail who are eager to learn and grow. Coaching and training are a priority, with support from me, our office team leaders, and outside coaches.

We offer valuable benefits, including a no-cost medical urgent care program (covering annual exams and more), a 401K plan after six months, and ongoing coaching and development opportunities. Our team enjoys regular lunches together and participates in incentive programs throughout the year to recognize hard work and achievements.

If you’re looking for a supportive, growth-oriented environment, we’d love to have you on board!

Role Description:

As an Account Manager / Onboarding Specialist for Michele Harris Meeks - State Farm Agent, you play a key role in supporting new and existing customers. You’ll guide new clients through the onboarding process—including forms, mileage verification, and underwriting follow-up—and support customers through the process. This role combines administrative precision with customer care, helping ensure a smooth and responsive experience.

You’ll collaborate with our team to maintain strong client relationships and provide reliable service during important moments. This is an ideal opportunity for someone who enjoys organized, behind-the-scenes work and also values customer connection.

Key Responsibilities:

• Guide new clients through the onboarding process.
• Educate clients about insurance products and recommend appropriate coverage options.
• Generate leads and actively pursue new business opportunities.
• Manage customer accounts and maintain accurate records.
• Assist with policy updates and respond to customer inquiries.
• Coordinate with underwriting to ensure timely issuance of policies.

Qualifications:

• Excellent organizational skills and attention to detail.
• Strong communication and customer service abilities.
• Experience in insurance, customer service, or administrative work preferred.
• Ability to work independently with minimal supervision.
• Bilingual Spanish preferred.