Host / Restaurant Support (Seasonal) | Sleeping Lady Mountain Resort

Host / Restaurant Support (Seasonal) | Sleeping Lady Mountain Resort

Fast paced. Great food. Lots of fun. Food & beverage support staff wear many hats while supporting our restaurant's service team to make sure our restaurant shines for our guests.

As a host, you create a positive and helpful introduction to our guests' dining experience. Managing reservations and seating flow while providing a second set of eyes on our guests to ensure they receive the attention and hospitality that they deserve. As a food runner, you support our culinary team by ensuring our guests receive their orders in a timely manner. As a busser, you support our servers in delivering exceptional dining experiences to our guests. You will directly support servers, bartenders and managers with a variety of tasks to keep the restaurant humming. On occasion, you may assist our catering team with private events & meetings.

Let's start off with the most important part - what's in it for you:

The perks

• Hourly pay range: $17.13/hr
• Tip eligible and included in event service charge distributions when supporting catering operations
• Get paid daily (make any day payday)
• Paid time off & holiday pay (because balance matters)
• Benefits - medical, dental, vision, disability, 401k
• HSA/FSA plans - with employer contribution
• Values based culture (#OMGLIFE)
• Culture add (creating space for fresh perspectives)
• Referral bonus (get paid to recruit)
• Discounted lodging, dining, spa, golf, and retail (yes, discounted travel!)
• Employee assistance program
• "Columbia cares" volunteer opportunities
• Committee participation opportunities (fun, philanthropic, diversity/equity/inclusion)
• Task force work opportunities (grow your career in idyllic locations across the globe)
• Online learning platform to help you grow!
• Third party perks (including discounts on pet insurance, rental cars, movie and concert tickets, theme park and attractions & so much more)

What success looks like:

Your impact

• Greet and seat guests
• Providing accurate wait times and maintain wait lists
• Manage reservations and coordinate with waitstaff regarding seating
• Maintain flow of service
• Remove used dishes from table and transport to dish area
• Works closely with team members to maintain cleanliness of dining space and respond to guest requests
• Clear and reset tables efficiently between guest visits.
• Assist servers with food delivery and table service.
• Maintain cleanliness in dining areas, including floors, chairs, and service stations.
• Support the team during peak periods to ensure smooth operations.
• Assist with setting up dining areas before service
• Monitor and restock service stations with necessary supplies (napkins, silverware, glasses).
• Assist with cleaning tasks in the restaurant, including sweeping and mopping floors.
• Help manage guest requests and respond promptly to team member or management requests.
• Support opening and closing procedures, such as cleaning and organizing dining areas.
• Collaborate with team members to maintain smooth workflow during busy periods.
• Other tasks as assigned

What you bring

• Prior food service experience preferred
• Basic computer literacy
• The ability to read, write and speak English.
• Necessary state food handler's license(s) and liquor serving permit(s)
• Ability to work in a fast paced, multi-tasking environment.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Standing and walking: remaining on your feet for extended periods, often up to 10 hours, to attend to guests and manage service areas
• Stair navigation: moving between different levels of the establishment, which may involve climbing and descending stairs.
• Bending and squatting: reaching down to set or clear tables, retrieving items from lower shelves.
• Lifting: carrying trays, dishes, or supplies weighing up to 50 pounds.
• Must be comfortable working across a large resort property involving a significant amount of walking and transporting of supplies
• Must be able to work indoors and outdoors in challenging weather conditions