Digital Product Manager/Sr Business Analyst

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Digital Product Manager in Charlotte, NC. Hybrid

This is a contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

This role will lead and contribute to a variety of complex functions within the digital environment, supporting large-scale planning and execution of digital strategy initiatives. The position requires reviewing and analyzing complex content strategy, customer experience, analytics, research, and product management efforts, while independently resolving issues and driving project deliverables. The individual will collaborate closely with peers, stakeholders, and management, and may lead projects or provide guidance to junior team members.

Required qualifications include 4+ years of digital product management Or Project Management experience or equivalent.

Key responsibilities and skills include:

• Gathering, analyzing, and documenting business, user, process, and product requirements.
• Translating approved requirements into features, user stories, acceptance criteria, and supporting documentation.
• Developing scalable UX/UI designs that align with product functionality.
• Maintaining roadmap and backlog items under the direction of the Product Owner.
• Supporting backlog refinement, prioritization, release planning, and delivery readiness.
• Coordinating testing efforts, documenting results, tracking defects, and supporting issue resolution through acceptance.
• Supporting implementation, release communications, training, operational readiness, and production handoff.
• Strong proficiency with AI tools and emerging technologies.

Preferred experience includes:

• Data product management.
• UX/UI product design.
• Global Operations, Shared Services Operations, or Wholesale Operations environments.
• Identifying opportunities for reuse, consolidation, and process optimization.
• Artificial intelligence product development and implementation.
• Advanced AI tools such as Copilot, Storyweaver, and related technologies.
• Cloud platforms and SQL.
• Structured Agile delivery methodologies.
• Strong executive-level communication and stakeholder management skills.