Social Services Case Manager

Housing and Services, Inc. is a not-for-profit that has been serving special need populations for over 24+ years. Our mission is to end the cycle of homelessness permanently by providing safe, nurturing, and empowering environments with high quality on-site services aimed at the root causes that culminated in displacement originally.

The Bedford is a 108-unit mixed use building and it is home to a diverse population including formerly homeless individuals, the elderly and medically frail, people struggling with addiction, those living with mental illness, and many with co-occurring diagnosis. The Bedford has a social service team of four full time staff and a 24-hour front desk.

The environment requires an energetic, focused, multi-tasker. The Case Manager will provide comprehensive case management services to their caseload including: coordination of care, individual counseling, advocacy, engagement/outreach, medical compliance monitoring and referral, care plans, regular home and office visits, and quality documentation in AWARDS (HMIS database) of the same. The Case Manager will facilitate and/or co-facilitate therapeutic groups. The Case Manager will contribute to a program culture that is person-centered, holistic, and committed to continuous improvement. The Case Manager is expected to facilitate socialization activities and participate in monthly house meetings. The Case Manager will comply with all HSI guidelines and other contractual requirements. All HSI programs adhere to a housing first approach and harm reduction model.

Qualifications: Minimum of a Bachelor's degree in psychology, social work or related field required. MSW preferred, LMSW a plus. Experience working with people having histories of homelessness, serious mental illness, and/or substance use disorder are encouraged to apply. Excellent communication skills in written and spoken word. Computer literate required; AWARDS fluency preferred. Knowledge of community resources, harm reduction and consumer-centered approach essential. A strong commitment to our mission and a dedication to those we serve paramount. Bi-lingual (Spanish) preferred. EOE