Office Administrator

Job Description

Job Description

Modern Home Technologies LLC
3301–3471 N.W. 55th Street
Suite 3467

modernhometechllc.com

Full-Time Position | Monday–Friday | Benefits | Weekly Pay

Modern Home Technologies LLC is currently seeking an organized, professional, and customer-focused Office Administrator / Customer Service Coordinator to join our growing team in Fort Lauderdale, Florida.

This is a full-time, in-office position ideal for someone who enjoys working with customers, coordinating schedules, staying organized, and supporting a busy team. The successful candidate will play an important role in ensuring our customers receive prompt, professional service from their initial contact through installation and ongoing service.

• $25.00–$30.00 per hour

• Full-time employment

• Weekly pay

• Benefits package after 90 days

• Performance bonuses and incentives

• Paid training

• Stable, year-round employment

• Career advancement opportunities

• Answer incoming telephone calls and respond to customer emails

• Assist customers with questions regarding products, appointments, installations, service, and general inquiries

• Schedule appointments for sales representatives, installers, and service technicians

• Coordinate daily and weekly installation and service schedules

• Confirm appointments and communicate scheduling information with customers

• Follow up with customers regarding appointments, installations, and service work

• Maintain accurate and up-to-date customer records

• Enter and update customer information in company databases and CRM systems

• Process contracts, invoices, payments, and other customer documentation

• Assist with preparing and organizing paperwork for installations and service calls

• Communicate with sales representatives, installers, service technicians, and management

• Help resolve customer concerns professionally and efficiently

• Perform data entry and database management

• Maintain organized electronic and physical files

• Assist management with general administrative duties

• Perform other office and customer service responsibilities as required

• Previous office administration, receptionist, scheduling, or customer service experience preferred

• Excellent verbal and written communication skills

• Professional and confident telephone manner

• Strong organizational and time-management skills

• Excellent attention to detail

• Ability to manage multiple tasks and priorities in a fast-paced office environment

• Strong customer service and problem-solving skills

• Dependable and punctual

• Positive attitude and professional appearance

• Ability to work effectively both independently and as part of a team

Candidates should be comfortable working with computers and learning new software.

Experience with the following is preferred:

• Microsoft Office, including Word, Excel, and Outlook

• Google Workspace

• Customer relationship management (CRM) software

• Appointment scheduling software

• Email and electronic document management

• General data entry and database systems

Previous experience with CRM or scheduling software is considered an asset; however, training will be provided.

Modern Home Technologies LLC offers a professional and supportive work environment with opportunities to grow as our company expands.

Our team members enjoy:

• Monday through Friday work schedule

• No regular work on recognized company holidays

• Weekly pay

• Paid training

• Benefits package after 90 days

• Performance incentives and bonus opportunities

• Stable, year-round employment

• Supportive management team

• Opportunities for increased responsibility and career advancement

Applicants must:

• Reside in the Greater Fort Lauderdale/South Florida area

• Be legally authorized to work in the United States

• Be available for full-time, Monday through Friday employment

• Have reliable transportation to and from our Fort Lauderdale office

• Be comfortable working in a busy, customer-focused office environment

This is an in-office position and is not a work-from-home or remote position.

If you are organized, dependable, enjoy working with people, and are looking for an opportunity to grow with a developing company, we would like to hear from you.

Please submit your resume along with a brief description of your office administration, scheduling, or customer service experience.

Modern Home Technologies LLC is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.