Shift Manager

Job Description

Job Description

As the team at Zaxby’s expands, we're saving a seat for you!

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is a family!

Shift Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.

Available Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) With Employer Match (90-day waiting period, must be 21 years of age or older)

Perks:

• Competitive pay + monthly bonuses
• Paid Time Off
• Free meals!
• Flexible schedule

Key Responsibilities:

• Ensure that the restaurant delivers great experiences to guests
• Maintain appropriate staffing levels
• Ensure effective work schedules are created in a timely manner
• Ensure team members and managers receive proper training and development
• Create and maintain a positive culture within the location
• Recognize and reward team members
• Plan and delegate shift assignments
• Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
• Increase sales by building community relationships

Qualifications:

- Strong organizational skills with the ability to multitask effectively
- Excellent time management skills to prioritize tasks and meet deadlines
- Proficient in phone etiquette and customer service principles
- Basic math skills for cash handling and inventory management
- Previous experience in an administrative or customer service role is preferred
- Ability to work well in a team environment and collaborate with others

Please note that this job description is not exhaustive and additional duties may be assigned as needed.