Remote Product Support Specialist I AI-Driven SaaS
ModMed
New York, NY
- Remote job
ModMed is hiring a Product Support Specialist I to join our Client Services team. You will serve as the frontline support for Klara users, handling inquiries via phone, email, and chat, while troubleshooting software-related issues and guiding clients through solutions. You will write and update knowledge base content, collaborate across teams, and leverage AI tools to improve efficiency and client satisfaction. #J-18808-Ljbffr ModMed
Vacancy posted 5 days ago
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