Dispensing Optician

Job Description

Job Description

Your day starts at 9:45am when you come in to open the office and get ready to welcome patients with a smile. Patients come to us because they need help to see their best and it is our responsibility as an optician to help them with just that. We are providing them with solutions, not just selling them glasses. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. The service level we provide is why our practice continues to grow rapidly. We would love for you to join our team and be part of the magic!

We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. We are looking for a talented and enthusiastic Licensed Dispensing Optician to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.

As an Optician, you will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the sales floor alongside your co-workers, contributing to a positive and team based work environment, and consistently providing our patients with exceptional experiences.

Key Responsibilities

• Patient Care: Assist patients with frame selection, ensuring comfort, style, and functionality.
• Prescription Interpretation: Accurately interpret optical prescriptions and provide suitable lens options.
• Customer Service: Deliver exceptional service by addressing patient concerns, adjusting frames, and performing repairs.
• Sales Support: Utilize your training and knowledge to educate patients on the benefits of different lens materials, coatings, and frame styles, helping them make informed purchasing decisions.
• Compliance: Maintain compliance with all policies and procedures as well as state and federal regulations, including proper documentation and adherence to all safety and quality standards.

Qualifications

• Licensing: Must hold a valid Dispensing Optician License in the state of Massachusetts.
• Technical Skills: Proficient in using optical equipment such as lensometer; strong understanding of lens materials, coatings, and frame adjustments.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
• Customer Focus: Strong customer service skills with a passion for helping others.
• Team Player: Ability to work collaboratively with co-workers.

What We Offer

• Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate plus commissions
• Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
• Professional Development: We provide ample mentoring and opportunities for growth within our business.
• Supportive Work Environment: A caring and inclusive team that values your input and expertise.

We will consider both full time and part time applicants.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.