Care Coordinator

Job Description

Job Description

Position Overview Anderson Health Services is seeking a

Care Coordinator / Case Manager

to support adolescents with mental health and behavioral health needs, including those with a history of complex trauma. This role focuses on coordinating services, facilitating communication across care teams, and ensuring high-quality, trauma-informed care in a structured treatment environment. The ideal candidate is organized, relationship-driven, and experienced in youth services, care coordination, and family engagement. Key Responsibilities Coordinate and facilitate Child and Family Team (CFT) meetings

Lead development and implementation of individualized service plans (ISPs)

Provide case management and care coordination for youth and families

Build strong relationships with clients, families, and multidisciplinary teams

Support identification of needs, goals, and outcomes using a person-centered approach

Engage and incorporate natural supports and community resources

Promote youth and family ownership of the Wraparound process

Identify strengths and integrate them into treatment planning

Address barriers to participation and implement solutions

Maintain accurate clinical documentation, progress notes, and reports

Ensure compliance with HIPAA, confidentiality, and regulatory standards

Educate families and providers on program services and expectations

Collaborate with clinicians, direct care staff, and supervisors

Support a safe, structured, and therapeutic environment

Qualifications Bachelor’s degree in Human Services, Social Work, Psychology, or related field (Master’s preferred)

Minimum 2 years of experience in mental health, case management, or youth services

Strong skills in care coordination, treatment planning, and team collaboration

Experience working with adolescents, families, and trauma-informed models preferred

Ability to manage multiple cases in a fast-paced environment

Physical Requirements Standing, walking, bending, and climbing stairs

Ability to respond to behavioral crises and safety situations

May involve physical intervention when necessary to maintain safety

Ability to work with individuals who may display aggressive or challenging behaviors

Additional Requirements Must be 21 years or older

Valid North Carolina driver’s license with good driving record

Demonstrates effective emotional regulation and professionalism

Must pass background check and drug screening

Why Join Anderson Health Services Work in a mission-driven behavioral health organization

Be part of a growing team providing 24/7 mental health support

Gain experience in Wraparound, case management, and youth treatment programs

Make a direct impact on youth and families in your community

Apply Today If you’re passionate about helping youth and families succeed and have experience in mental health, care coordination, or case management, we encourage you to apply.