Housekeeper

WELLQUEST LIVING JOB DESCRIPTION

Job Number: HSEKEEPR


Job Title: Housekeeper


FLSA Status: Non-exempt


Department: Housekeeping

Prepared by:


SUMMARY

The Housekeeper is responsible for cleaning all of the resident apartments, public areas and work areas within a WellQuest Living community, in compliance with the guidelines, policies and procedures of the property, and as may be directed by the Executive Director or Maintenance Director. Also responsible for both resident and community laundry. Reports to: Maintenance Director or Executive Director.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIES

The essential duties and responsibilities described below are representative of those an employee encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

1. Clean all resident apartments, common areas and offices of the property to assure that the building is clean at all times. This includes:
   • Resident Apartments -
     • furnishings
     • fixtures
     • ledges
     • room heating/cooling units
     • bathroom fixtures (bathtubs, toilets, showers, sinks)
     • windows/mirrors
     • blinds
     • shutters
   • Bathroom Areas
   • Entrance/Exit ways in recreational areas
   • Floors, to include: sweeping
     • Dusting
     • Sweeping
     • Damp/wet mopping

1. • • Stripping
     • Waxing
     • Buffing
     • Disinfecting
     • NOTE: Ensure that the appropriate caution/safety signs are properly set up prior to performing such duties.
   • Carpets, to include:
     • vacuuming
     • shampooing
     • deodorizing
     • disinfecting
   • Walls and ceilings by:
     • washing
     • wiping
     • dusting
     • spot cleaning
     • disinfecting
     • deodorizing
   • Remove dirt, dust, grease, film, etc., from surfaces using proper cleaning and disinfecting solutions
   • Hallways, stairways and elevators
   • Discard waste/trash into proper containers and reline trash receptacle with plastic liner.
2. Ensure that work/cleaning schedules are followed as closely as practical.
3. Complete both resident personal laundry and community laundry as assigned.
4. Iron resident laundry items, as requested.
5. Report all hazardous conditions or equipment to the Maintenance Director or Executive Director.
6. Removes trash and paper from all areas inside of facility.
7. Ensure that assigned work areas are maintained in a clean, safe, comfortable and attractive manner and keep work/assignment area free of hazardous objects such as protruding mop/broom handles, unnecessary equipment, supplies, etc.
8. Use appropriate protective equipment and supplies when handling infectious material and/or hazardous waste and/or chemicals.
9. Follow proper techniques when mixing chemicals, disinfectants, and solutions used for cleaning. Refer to manufacturer's instructions when necessary.
10. Follow established policies governing the use of labels and Material Safety Data Sheets (MSDS).
11. Report missing or inappropriately labeled containers of hazardous chemicals to the Maintenance Director or Executive Director.
12. Ensure that established infection control and universal precautions practices are maintained when performing housekeeping procedures and follow established policies governing the use/disposal of personal protective equipment and disposal of infectious wastes.

1. Upon transfer or discharge of resident, cleans bed and all resident furniture, following prescribed technique, as applicable.
2. Clean and stock cart before placing cart in locked storage room. Ensure all chemicals are inaccessible to residents. Housekeeping cart must be locked when unattended.
3. Take mops and cleaning cloths to laundry at the end of shift.
4. Attend scheduled in-services.
5. Demonstrate flexibility in work schedule as evidenced by working someHolidays and additional shifts when necessary.
6. Provide support to community's marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor.
7. Communicate any observed or suspected resident change of condition to a supervisor immediately.
8. Display tact and friendliness when dealing with residents, families and visitors.
9. Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
10. Encourage teamwork through cooperative interactions with co-workers and other departments.
11. Support a positive and professional image through actions and dress.
12. Performs other duties consistent with the position as assigned by the Maintenance Director and/or Executive Director.

MINIMUM QUALIFICATIONS

Education:


Ability to speak and read English.


Experience:


Prior housekeeping experience preferred.


Mathematical Skills:


Not applicable


Reasoning Skills:


Ability to follow written and oral directions.


Oral/Written Communication Skills


Ability to follow oral and written directions.


Equipment Used:


Ability to use standard cleaning equipment, consistent with the position. Washing machine, dryer and iron.


Physical Effort:


Must be mobile. Other physical requirements as specified by department/function. Good physical health verified by a health


screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment.


Personal Characteristics:


Displays sincere compassion towards older adults. Demonstrates genuine concern for the physical and emotional


needs of older people and their families.


Working Conditions:


Well-lighted, air conditioned health care environment; dust; air


contaminants. May be required to clean outdoor areas and be subject to local weather conditions.


Other:


(As required by Title 22)


Employee must pass a criminal record clearance prior to


beginning work in the community. Valid First Aid card.

JOB RELATIONSHIPS

Supervises:


Not applicable


Supervised by:


Housekeeping Supervisor or Maintenance Director or Executive Director

MENTAL AND PHYSICAL REQUIREMENTS

N/A = Not required in this position


O = Occasional: Performed or encountered 1% to 33% of work time


F = Frequent: Performed or encountered 34% to 66% of work time C = Constant: Performed or encountered 67% to 100% of work time

N/A

O

F

C

Supervision/ Managing


Supervising


X

Managing


X

Work Setting


Sitting for long periods


X

Operating standard office machines


X

Operating computer


X

Moving freely about property

X


Answering/using telephones


X

Stock Handling Examples of Weights Lifted and Frequency

A ream of paper or less (5 pounds)

X

A small record storage box (5-20 pounds)

X

A case of bottles (20-30 pounds)

X

Furniture, bales, crates, drums (80 pounds or more)

X

Resident Care

Pushing wheelchair

X

Turning residents


X

Helping residents walk

X

Lifting residents


X

Helping residents sit up

X

Mobility

Walking

X


Standing

X


Bending

X

Climbing

X

Crawling

X

Visual Requirements


Overall vision

X

Color perceptions

X

N/A = Not required in this position


O = Occasional: Performed or encountered 1% to 33% of work time


F = Frequent: Performed or encountered 34% to 66% of work time C = Constant: Performed or encountered 67% to 100% of work time

N/A

O

F

C


Depth perceptions

X

Reading/close up work

X

Field of vision/peripheral

X

Dexterity


Handling

X

Reaching

X

Grasping

X

Fingering

X

Feeling

X

Hearing/Talking


Hearing normal speech

X

Hearing on the telephone

X

Hearing faint sounds

X

Talking in person

X

Talking on the telephone

X

Calculating/Interpreting

Calculating


X

Comparing


X

Editing


X

Evaluating


X

Interpreting


X

Organizing/Planning


Organizing


X

Consulting


X

Analyzing


X

Planning


X

Designing


X

Documenting/Implementin


g


Documenting


X

Specifying


X

Coordinating


X

Implementing


X

Presenting


X

Emotional/Psychological Factors - Exposure to


Stressful situations

X

Trauma, grief, death

X

Public contact

X

Decision making

X

Concentration

X

Environmental Conditions


Noise

X

N/A = Not required in this position


O = Occasional: Performed or encountered 1% to 33% of work time


F = Frequent: Performed or encountered 34% to 66% of work time C = Constant: Performed or encountered 67% to 100% of work time

N/A

O

F

C


Dirt, dust, smoke, fumes

X

Cold, heat (indoors)

X

Cold, heat (outdoors)

X

Blood-Borne pathogens

X

Additional Requirements to the Position (List)


Compliance with the Property's Exposure Control Plan.

X


Compliance with the Property's Blood Borne Pathogens


Standard.

X


Compliance with the Property and Department's safety and


emergency procedures.

X


Responsible for resolving, reporting, and


anticipating potentially hazardous conditions.

X