Assistant General Manager | Cincinnati

Job Description

Job Description

About the Concept

A contemporary Japanese restaurant is preparing to open in Cincinnati, inspired by the craftsmanship, flavors, and modern dining culture of Japan. Backed by a growing hospitality group with multiple concepts across the United States, this opening is focused on delivering thoughtful cuisine, warm hospitality, and a high-quality guest experience.

The team is built on professionalism, respect, and a commitment to continuous growth, offering a strong platform for leaders who want to be part of an opening and help shape culture from day one.

Position Summary

The Assistant General Manager will support the General Manager in overseeing daily restaurant operations, with a strong focus on team leadership, guest experience, and operational execution. This role will play a key part in building systems, developing staff, and ensuring consistency across all areas of the business.

Key Responsibilities

Operations

• Oversee day-to-day restaurant operations and support the GM in executing overall business strategy
• Lead shifts with a focus on service standards, flow, and team communication
• Maintain a clean, organized, and professional environment across FOH and BOH
• Assist with opening responsibilities, including team onboarding and operational setup

Financial Performance

• Support cost control initiatives across labor, food, beverage, and supplies
• Assist with inventory, ordering, and vendor coordination
• Ensure accurate completion of administrative functions including reporting and payroll

Guest Experience

• Lead service to ensure a consistently high-quality guest experience
• Address guest feedback and resolve issues with professionalism and urgency
• Build a culture of hospitality and accountability across the team

Food Safety & Compliance

• Ensure compliance with all health, safety, and sanitation standards
• Maintain adherence to company policies and local/state regulations
• Uphold food quality and consistency in partnership with the culinary team

Team Leadership & Development

• Assist in hiring, training, and onboarding hourly team members
• Provide ongoing coaching, feedback, and performance management
• Support scheduling and staffing to meet business needs
• Foster a collaborative, team-oriented environment

Additional Responsibilities

• Support marketing initiatives and local store-level efforts
• Assist with bar operations, ensuring compliance and profitability
• Contribute to menu planning and operational improvements alongside leadership

Qualifications

• 3+ years of management experience in a high-volume restaurant environment
• Opening experience strongly preferred
• Strong understanding of restaurant operations, including service, financials, and team management
• Experience with inventory systems, POS platforms, and basic reporting tools
• ServSafe certification (or ability to obtain)
• Ability to work a flexible schedule, including evenings, weekends, and holidays

What They’re Looking For

• Hands-on, “player-coach” leadership style
• Strong organizational and problem-solving skills
• Ability to thrive in a fast-paced, opening environment
• Clear communicator with a team-first mindset
• Passion for hospitality and guest experience

Benefits

• Health, dental, and vision insurance
• Paid time off
• Employee dining discounts
• Relocation assistance (if applicable)