Center Administrator
CenterWell Senior Primary Care
Center Administrator
As a Center Administrator, you'll plan and direct the work of both clinical and administrative teams, shaping the day-to-day success of a multi-physician practice. You'll blend strong business acumen with genuine care for patients and staff, building a culture where your team thrives and patients feel it.
What You'll Do
- Lead and develop MA and Front Office staff, managing schedules, performance, and a positive team culture
- Oversee daily center operations while ensuring compliance with state and federal healthcare regulations
- Manage P&L and financial performance, connecting strategy to results
- Drive staffing, onboarding, and ongoing training for associates and providers
- Partner with Regional AOD, AMDs, and clinical dyad leadership to align operational and clinical goals
- Monitor and improve patient experience (NPS), leading service recovery and complain resolution
- Conduct safety and compliance audits, including clinical logs, MSDS, and OSHA standards
- Collaborate with providers and risk management on patient terminations
- Communicate incentive plans and support provider engagement strategies to reduce turnover and burnout
What You Bring
- Ability to work on-site at assigned Center(s)
- 3+ years of operational leadership experience within a multi-physician office or clinical group, spanning both front office and clinical operations, with proven experience leading, coaching, and mentoring teams
- Healthcare practice management experience
- Solid understanding of state and federal healthcare regulations
- Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and general software proficiency
Nice to Have
- Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
- Working knowledge of Population Health Strategy
- Familiarity with Medicare
- Experience managing a budget of $500,000+
Work Hours: Monday – Friday 8:00 to 5:00
Location: Onsite at CenterWell Senior Primary Care office
Vacancy posted 1 day ago
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