Lead Financial Management Specialist

$57.72k - $62.19k

Full-time

Mains'l

Mains’l is hiring a Financial Management Services (FMS) Lead Specialist!
In this leadership role, you’ll guide and mentor other FMS Support Specialists while delivering outstanding customer service to participants and their support teams in California's Self-Determination Program (SDP).
If you’re passionate about self-directed services, enjoy being a resource to others, and want to lead by example, we’d love to hear from you.
About Mains’l
At Mains’l, we’re committed to empowering individuals to live a life of their choosing. Through self-direction and personalized services, we provide innovative supports that align with people’s goals, dreams, and values.
Our Financial Management Services (FMS) team plays a key role in supporting individuals and families as they navigate the Self-Determination Program, acting as a trusted partner in managing employer and financial responsibilities.
Why Mains’l:
At Mains’l, we are dedicated to offering innovative supports that respond to people’s hopes and dreams. We believe in creating a flexible, casual work environment that promotes work-life balance while providing a variety of career growth opportunities in social services, behavioral health, healthcare, finance, and more.
Salary: $57,720.00-$62,192.00.
Work schedule: Full-Time- Includes in-office training, meetings, and work hours.
Key Responsibilities:
Provide excellent customer service via phone and email to participants in the self-determination program, and their teams
Mentor, train, and support FMS team members
Serve as the first point of contact for external concerns or complaints
Lead “Meet and Greets” with prospective participants, families, and stakeholders
Assist managing parties, workers, and FMS staff with timesheet systems and payroll processes
Prepare, send, and process enrollment and employee paperwork accurately
Conduct monthly reviews of spending summaries and distribute as needed
Review and follow up monthly on credentialing for FEA employees
Provide information and resources about self-directed services
Clearly explain the roles and responsibilities in a household employer relationship
Guide internal team members on policies, systems, and tasks
Qualifications:
Bachelor’s degree preferred
1+ year of experience supporting individuals in self-directed services
Excellent written and verbal communication skills
Strong math and analytical abilities
Comfortable managing high volumes of communication
Able to prioritize tasks and meet deadlines
Proficient in Excel and data entry
Experience with databases and a strong focus on accuracy
Valid driver’s license and satisfactory driving record
What We Offer:
Comprehensive benefits package including:
Health, dental, and life insurance
401(k)
Long-term disability
Paid time off
Education assistance
Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

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Vacancy posted 24 days ago

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