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Call Center Operations Manager

Hawkins

Hawkins Service Company is seeking an experienced Call Center Operations Manager to lead CSRs and Dispatchers, booking every service call and owning the department's goals. This onsite role at our Temple Terrace office emphasizes proactive problem solving, data dashboards, and productivity improvements. You will spot trends, build dashboards, and drive staffing decisions to meet seasonal demand while aligning with HR and Operations on hiring and performance. #J-18808-Ljbffr Hawkins

Vacancy posted 2 days ago
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