Vice President, Data & Insights, North America

Vice President, Data & Insights

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to Regional President, North America and is only available for candidates with the right to work in the US.

Responsibilities:

• Develop and execute an enterprise data and insights strategy aligned with marketing and fundraising goals;
• Serve as a strategic thought partner to executive leadership on data-driven growth opportunities, donor trends, and performance optimization;
• Champion a culture of data literacy and evidence-based decision-making across North America;
• Lead advanced marketing and fundraising analytics to optimize donor acquisition, retention, upgrade, and net revenue across channels including digital, direct mail, events, and major gifts;
• Design and implement segmentation, predictive modeling, and personalization strategies to enhance donor engagement and return on investment;
• Deliver actionable insights on campaign performance, audience behavior, and emerging opportunities to inform strategic decisions;
• Establish standard reporting and dashboards that enable consistent evaluation across fundraising programs and alignment with industry best practices;
• Define KPIs and measurement frameworks aligned with marketing and fundraising objectives;
• Translate complex data into clear, compelling narratives that inform executive and operational decision-making;
• Oversee the organization's data ecosystem, including Salesforce, marketing automation platforms, data warehouses, and analytics tools;
• Establish and maintain best practices in data governance, data quality, privacy, and compliance;
• Partner with Global Technology Solutions (GTS) and external vendors to ensure scalable, secure, and integrated data solutions;
• Evaluate and implement emerging tools in data science, AI, and marketing technology to enhance fundraising performance;
• Drive experimentation and A/B testing across campaigns and channels;
• Build, lead, and develop a high-performing Data & Insights team encompassing business intelligence and analytics, data science and systems, gift processing, and data quality;
• Invest in team development, diversity, continuous learning, and effective cross-functional collaboration;
• Manage the Data & Insights budget and contribute to North America regional leadership strategy;
• Ensure CRM data integrity and compliance in alignment with finance requirements, annual audit standards, and US and Canada statutory regulations;
• Optimize gift processing protocols, forecasting, and budget processes to ensure accurate and reliable projections;
• Interview, hire, onboard, and coach staff while coordinating team workload, priorities, and delivery;
• Participate in IJM's community of spiritual formation.

Qualifications:

• Master's degree in Data Analytics, Data Science, or a related field, or equivalent professional experience;
• At least 12 years of progressive professional experience, ideally in nonprofit advancement with a background in fundraising analytics, reporting, and prospect development;
• At least 5 years of senior leadership experience with direct personnel management responsibilities;
• Demonstrated expertise in business intelligence, data analytics, reporting, and performance measurement;
• Strong experience with Salesforce reporting and analytics tools, with Tableau experience strongly preferred;
• Experience overseeing enterprise data infrastructure, governance, quality, and hygiene;
• Knowledge of US and Canada fundraising, prospect management principles, and ethics;
• Knowledge of US and Canada data privacy regulations and nonprofit compliance requirements;
• Experience working with remote, distributed, and cross-cultural teams;
• Proven ability to successfully manage, motivate, mentor, and retain highly skilled analytics and prospect development staff;
• Mature orthodox Christian faith as defined by the Apostles' Creed.

Critical Qualities:

• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;
• Self-starter with strong initiative;
• Disciplined with priorities;
• Strong interpersonal skills and self-awareness;
• Exceptional verbal and written communication;
• Flexible, collaborative and eager to support others;
• Effective team player who fosters collaborative environment; and
• Adept at creative problem solving.

Application Process:

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.

At IJM, we're committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God's work, not our own, and practice spiritual disciplines together daily. That's why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles' Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.