Office & Operations Coordinator

Job Description

Job Description

Rigid Security , a growing commercial security and technology integration company serving NYC and Long Island, is looking for an experienced  Office & Operations Coordinator to join our team.

This is not a basic receptionist or entry-level administrative position. We are looking for someone who can take ownership of day-to-day office operations and work directly with the company owner, project managers, technicians, customers, and vendors.

The right person will become a key part of our company and will have the opportunity to grow into an  Office Manager / Operations Manager position as the company continues to expand.

Responsibilities include:
• Customer invoicing and billing
• Accounts receivable and payment follow-up
• Purchase orders and vendor coordination
• Scheduling technicians and service appointments
• Preparing and organizing project documentation
• Customer communication and follow-up
• Maintaining service tickets and project records
• Assisting with proposals, quotes, and administrative paperwork
• Coordinating equipment orders and deliveries
• General office organization and operational support
• Working directly with the owner to keep projects and administrative tasks moving

We are looking for someone who has:
• 3+ years of administrative, office management, or operations experience
• Strong organizational and communication skills
• Experience with invoicing, bookkeeping, AP/AR, or accounting software
• Strong computer skills and the ability to learn new systems quickly
• Excellent written and verbal communication
• Ability to manage multiple priorities without constant supervision
• Professional communication with customers and vendors
• Strong attention to detail and follow-through

Experience working for a  construction company, electrical contractor, HVAC company, security company, IT/MSP, property management company, or other field-service business is a major plus.

Why join Rigid Security?

We are a growing company where your work will have a direct impact. You won't be one of dozens of administrative employees. You will work closely with ownership and the operations team, take responsibility for important business functions, and have room to grow as the company grows.

We are specifically looking for an experienced professional who wants more responsibility, more ownership, and an opportunity to build a long-term career with a growing organization.

\nCompany Description

Rigid Security is a growing commercial security and technology integrator serving businesses and organizations throughout NYC and Long Island. We specialize in security systems, access control, video surveillance, networking, and low-voltage technology, with a strong focus on quality service and long-term customer relationships.

Company Description

Rigid Security is a growing commercial security and technology integrator serving businesses and organizations throughout NYC and Long Island. We specialize in security systems, access control, video surveillance, networking, and low-voltage technology, with a strong focus on quality service and long-term customer relationships.